Service Advisor: Customer Care & Admin (Dumfries)

Park's Motor Group; Dumfries; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Company Pension Scheme

Colleague Introductory Scheme

Discounts on new and used cars

Death in service benefit

Job summary

Park's Motor Group in Dumfries is seeking a motivated Service Advisor to join our busy service centres. You will support the branch through administration, invoicing, and customer data handling, while delivering a high standard of service to customers.

You’ll work in a friendly team, develop your skills, and have opportunities to progress within Park's Motor Group. Benefits include a company pension, staff discounts on cars, life cover, and wellbeing support.

Qualifications

• Proficient in Microsoft Office (Excel, Word) and email applications.
• Attention to detail.
• Strong communication skills.
• Polite and warm telephone manner.
• Good numeracy skills.
• Able to adapt to varying tasks.
• Willingness to learn.

Responsibilities

• Help contribute towards the team's daily workload.
• Process invoices, paperwork, and customer details.
• Liaise directly with customers providing a high level of service.
• Maintain, create and update databases.
• Maintain a high, consistent quality of work.
• Communicate in a confidential, professional manner.
• Continually develop personal skills and knowledge.

Skills

Microsoft Office

Excel

Word

Email

Attention to detail

Strong communicator

Telephone manner

Numeracy

Adaptable

Willingness to learn

Tools

Microsoft Office

Excel

Word

Email package

Job description

Park's Motor Group in Dumfries is seeking a motivated Service Advisor to join our busy service centres. You will support the branch through administration, invoicing, and customer data handling, while delivering a high standard of service to customers.

You’ll work in a friendly team, develop your skills, and have opportunities to progress within Park's Motor Group. Benefits include a company pension, staff discounts on cars, life cover, and wellbeing support.