Automotive Service Advisor: Customer Care & Admin Expert

Park's Motor Group; Arbroath; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Company Pension Scheme

Colleague Introductory Scheme

Discounts on new and used cars

Death in service benefit

Job summary

Park’s Motor Group is seeking bright, enthusiastic individuals for a Service Advisor role at our Arbroath service centre. You will support the branch and its customers through a range of administration services provided for our manufacturers.

You will join a friendly team, handling invoices, customer details, and database updates while maintaining high standards of service and confidentiality. A strong focus on learning and personal development is encouraged.

Qualifications

• Proficiency in Microsoft Office suite including Excel and Word.
• Strong attention to detail and accuracy when handling data.
• Excellent communication and telephone manner.
• Good numeracy and ability to handle diverse admin tasks.

Responsibilities

• Support the branch and customers through administration services.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide high levels of service.
• Maintain, create and update databases.
• Maintain high, consistent quality of work.
• Communicate confidentially and professionally.
• Continually develop personal skills and knowledge.

Skills

Microsoft Office

Excel

Word

Email

Attention to detail

Communication

Numeracy

Adaptability

Willingness to learn

Job description

Park’s Motor Group is seeking bright, enthusiastic individuals for a Service Advisor role at our Arbroath service centre. You will support the branch and its customers through a range of administration services provided for our manufacturers.

You will join a friendly team, handling invoices, customer details, and database updates while maintaining high standards of service and confidentiality. A strong focus on learning and personal development is encouraged.