Automotive Service Administrator – Office-Based (Weekly Pay)

The Best Connection; Tamworth; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Online payslips

Pension contribution

Ongoing temporary assignment

Job summary

The Best Connection Tamworth is seeking a Service Administrator to join our client’s team in Tamworth. This office-based role involves handling vehicle administration, recording data, and ensuring smooth communication between customers, manufacturers and internal teams.

Ideal candidates will have strong administrative skills, attention to detail, and a professional telephone manner. You will support the Service and Sales Managers and help maintain accurate records in a busy, customer-facing

Qualifications

• Strong administration and organisational skills.
• Excellent attention to detail and accuracy.
• Good communication and customer service skills.
• Professional, polite and welcoming telephone manner.
• Ability to manage multiple tasks and prioritise workloads.
• Confidence using computers, databases and general office software.
• Ability to work independently and as part of a team.
• Proactive approach to resolving queries and maintaining accurate records.

Responsibilities

• Liaising with vehicle manufacturers to manage administrative requirements.
• Maintaining accurate and up-to-date stock lists, vehicle records and deal files.
• Updating customer and vehicle details on the dealership database.
• Recording and logging vehicle movements daily on the company website.
• Ensuring invoices are produced in the approved dealership format.
• Processing used vehicle funding accurately.
• Liaising with the Business Manager regarding part-exchange vehicle finance settlements.
• Responding to customer enquiries promptly and professionally.
• Answering telephone calls, directing calls efficiently and passing on messages accurately.
• Managing outgoing correspondence and communications.
• Maintaining an organised and systematic filing system.
• Working closely with the Sales Manager, Service Managers and other departments to ensure smooth day-to-day operations.
• Reviewing processes with the Sales Manager to identify opportunities to improve service and efficiency.

Job description

The Best Connection Tamworth is seeking a Service Administrator to join our client’s team in Tamworth. This office-based role involves handling vehicle administration, recording data, and ensuring smooth communication between customers, manufacturers and internal teams.

Ideal candidates will have strong administrative skills, attention to detail, and a professional telephone manner. You will support the Service and Sales Managers and help maintain accurate records in a busy, customer-facing