Service Administrator / Driver

The Best Connection; Tamworth; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Online payslips

Pension contribution

Ongoing temporary assignment

28 days paid annual leave pro-rata

Job summary

The Best Connection is seeking a professional Service Administrator / Driver in Tamworth to join a busy automotive team. The role combines administration, customer service and moving vehicles, with potential for permanent employment for the right candidate.

You will handle front-desk duties, book service appointments, answer calls and emails, and coordinate with workshop staff while driving vehicles safely around the site.

Qualifications

• Full UK manual driving licence is required.
• Applicant must be 25 years of age or older for insurance purposes.
• Strong communication and organisational skills are essential.
• Professional, friendly and confident manner.
• Experience using computers, emails and telephone systems is preferred.
• Ability to multitask in a busy environment.
• Previous administration/reception or customer service experience is an advantage.

Responsibilities

• Act as the first point of contact for customers face-to-face and by phone.
• Welcomes customers and delivers a friendly, professional service.
• Bookings: scheduling service appointments and managing calendars.
• Responds to emails and incoming calls.
• Coords with customers and workshop technicians for effective communication.
• Performs data entry and keeps accurate records.
• Handles general administrative duties.
• Moves customer vehicles around site as needed.
• Safely drives customer vehicles into and out of the service workshop.

Skills

Driving license (UK)

Age 25+ for insurance

Communication skills

Organisational skills

Multitasking

Professional demeanour

Computer literacy

Job description

Service Administrator / Driver

Location: Tamworth
Pay Rate: £13.46 per hour
Hours: Monday to Friday, 08:00-18:00
Additional Hours: One Saturday per month
Contract: Temporary to Permanent

Our client, based in Tamworth, is looking for a professional, organised and customer-focused Service Administrator / Driver to join their busy automotive team.

This is a varied role combining administration, customer service and vehicle movements within a professional automotive environment. It offers an excellent opportunity for someone who enjoys working with people, keeping things organised and delivering a high standard of customer service, with the potential to secure a permanent position.

The Role

Your responsibilities will include:

• Acting as the first point of contact for customers, both face-to-face and over the telephone.
• Welcoming customers and providing a friendly, professional service.
• Booking customer appointments and managing service schedules.
• Answering incoming telephone calls and responding to email enquiries.
• Liaising with customers and workshop technicians to ensure effective communication.
• Completing data entry and maintaining accurate records.
• Carrying out general administrative duties.
• Moving customer vehicles around the site when required.
• Safely driving customer vehicles into and out of the service workshop.

Requirements

The successful candidate will have:

• A full UK manual driving licence.
• Be 25 years of age or older for vehicle insurance purposes.
• Good communication and organisational skills.
• A professional, friendly and confident manner.
• Confidence using computers, email and telephone systems.
• The ability to multitask and work effectively in a busy environment.
• A reliable, flexible and proactive approach to work.

  Previous administration, reception or customer service experience would be an advantage.

  What's on Offer?

  • £13.46 per hour.
  • Monday to Friday, 08:00-18:00.
  • One Saturday per month.
  • Temporary-to-permanent opportunity.
  • Long-term career prospects.
  • A varied role within a busy automotive environment.

  Benefits of Working with The Best Connection

  • Weekly pay - every Friday.
  • Online payslips.
  • Pension contribution.
  • Ongoing temporary assignment.
  • 28 days paid annual leave pro-rata for PAYE, inclusive of statutory holidays.