Automotive Service Advisor: Customer Care & Sales Support

Perfect Placement UK Ltd; Hampstead; On-site; GBP 27,000 - 33,000; Full time

Job summary

Perfect Placement UK Ltd represents a reputable commercial dealership in Exeter seeking a Customer Service Advisor. You will deliver exceptional customer care, handle inquiries, schedule appointments, and support the sales team in a busy dealership environment.

This role offers a stable, team-focused setting with clear opportunities for progression. Hours are 8:00 to 17:30, Monday to Friday, with one in three Saturdays on a rota.

Qualifications

• Proven experience in customer service within a busy automotive dealership.
• Excellent communication and organisational skills.
• Ability to thrive in a fast-paced dealership environment.

Responsibilities

• Provide exceptional customer service and support to clients.
• Manage customer inquiries and appointment scheduling.
• Maintain accurate records of customer interactions.
• Assist the sales team with administrative tasks.
• Support aftersales services to ensure customer satisfaction.

Skills

Customer service

Communication

Organisation

Sales support

Rapport building

Job description

Perfect Placement UK Ltd represents a reputable commercial dealership in Exeter seeking a Customer Service Advisor. You will deliver exceptional customer care, handle inquiries, schedule appointments, and support the sales team in a busy dealership environment.

This role offers a stable, team-focused setting with clear opportunities for progression. Hours are 8:00 to 17:30, Monday to Friday, with one in three Saturdays on a rota.