Automotive Aftersales Manager – Lead Service & Growth

Pybus Recruitment; Birmingham; On-site; GBP 72,000 - 88,000; Full time

Benefits offered by this job

33 days annual leave (inc. bank holidays)

Company car

Discounts on Service, Bodyshop & Parts

1 paid volunteering day per year

Access to 'Perks at Work' discount platform

Extensive training and development programme

5-day residential induction academy at a luxury hotel

Job summary

A respected automotive group in Birmingham is seeking an experienced Aftersales Manager to lead their Service Department. This pivotal role involves driving team performance and achieving volume and profit targets while ensuring exceptional customer satisfaction. The ideal candidate will have a minimum of 2 years of experience in a similar position, strong leadership skills, and a passion for the automotive industry. The offer includes an industry-leading benefits package, career progression, and a supportive work culture.

Qualifications

• Minimum of 2 years’ experience as an Aftersales Manager.
• Proven track record in team leadership.
• Ability to thrive in a fast-moving automotive environment.

Responsibilities

• Lead, manage, and develop the Service Department.
• Drive performance to achieve volume and profit targets.
• Identify opportunities for continuous improvement.
• Review team performance and implement action plans.
• Motivate and support staff in a customer-focused environment.
• Ensure exceptional levels of customer satisfaction.

Skills

Team leadership

Strong communication

Motivational skills

Self-motivation

Job description

A respected automotive group in Birmingham is seeking an experienced Aftersales Manager to lead their Service Department. This pivotal role involves driving team performance and achieving volume and profit targets while ensuring exceptional customer satisfaction. The ideal candidate will have a minimum of 2 years of experience in a similar position, strong leadership skills, and a passion for the automotive industry. The offer includes an industry-leading benefits package, career progression, and a supportive work culture.