BMW Aftersales Service Manager – Lead Team & Growth

Sytner Group; Luton; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

27 days holiday

Company Car

Private Medical Insurance

Enhanced Pension Entitlement

Discounted Car Schemes

Career Development

Volunteer day

Job summary

Sytner BMW & MINI Luton is seeking an experienced Service Manager to lead the service team, oversee service advisors, technicians, and support staff, and deliver a full Aftersales service to customers while maximizing profitability from parts, labour hours, MOT, lubricants and tyres. The role is full-time and may include weekend work to maintain the highest service standards across the dealership.

You will join the Management Team with a strategic mindset and focus on operational excellence to

Qualifications

• Experience in a similar role within the motor industry.
• Strong technical knowledge relevant to vehicle services.
• Ability to lead a team in a high-pressure environment.
• Focus on customer-first service and operational excellence.

Skills

Leadership

Motor industry experience

Technical knowledge

Customer service

Operational excellence

Strategic mindset

Job description

Sytner BMW & MINI Luton is seeking an experienced Service Manager to lead the service team, oversee service advisors, technicians, and support staff, and deliver a full Aftersales service to customers while maximizing profitability from parts, labour hours, MOT, lubricants and tyres. The role is full-time and may include weekend work to maintain the highest service standards across the dealership.

You will join the Management Team with a strategic mindset and focus on operational excellence to