Automation Manager - PowerPlatform

VIQU IT Recruitment; Remote; GBP 80,000 - 100,000; Full time

Job summary

A major UK organization is seeking an Automation Support Manager to build and lead an internal automation support function. This role involves setting processes and governance, transitioning services back in-house, and early hands-on work with the Power Platform. As the team grows, this position offers clear progression into leadership and ownership of standards. The ideal candidate will have strong automation support skills and experience in process improvement.

Benefits

Bonus up to 15%

Qualifications

• Experience in building and leading support functions.
• Hands-on knowledge of Power Platform.
• Ability to set up processes and governance.

Responsibilities

• Build and lead a new automation support function.
• Set up processes, workflows, documentation, and governance.
• Own service transition from third-party providers.
• Carry out hands-on Power Platform support and development.
• Oversee ServiceNow for automation workflows.

Skills

Leadership

Process Improvement

Automation Support

Power Platform

Tools

ServiceNow

Job description

Automation Support Manager

Location : Remote - Ocasional Travel to Leeds

Salary : £51,000 plus bonus up to 15%

Type : Permanent

A newly created role within a major UK organisation. You will help build an internal automation support function from the ground up. This is the first hire into the team, so you will put the foundations in place. That includes bringing support back in‑house, setting processes, improving governance and creating a support model that actually works for the business. Early on you will be hands‑on with the Power Platform and small pieces of development. As the team grows there is clear progression into leadership and ownership of standards.

Key Responsibilities

• Build and lead a new automation support function
• Set up processes, support workflows, documentation and governance that do not yet exist
• Own the service transition from third party providers back into the business
• Carry out hands‑on Power Platform support and development in the early phase
• Oversee ServiceNow as the core intake and integration point for automation workflows