Autocentre Assistant Manager: Lead Team, Drive Profit

Halfords; Reading; Hybrid; GBP 36,000 - 43,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Uncapped bonus scheme

Discounts on products

Pension Scheme & Life Assurance

Health Cash Plan

Hybrid training & progression

Job summary

Halfords is seeking an Assistant Manager to join our Garage Services team in a Fusion centre environment. You will work with the Centre Manager to deliver productive management, drive profitability and provide an outstanding customer journey.

You may split time between the workshop and sales areas, supporting technicians and handling daily sales and customer service. A path for progression and training is available.

Qualifications

• Experience delivering high customer satisfaction through management.
• Ability to coach and train colleagues on the floor.
• Experience meeting H&S compliance standards.
• Excellent written and verbal communication.
• IT proficiency and willingness to learn in-house systems.
• Valid driving licence required.

Responsibilities

• Assist the Centre Manager with daily sales and customer service.
• Spend time between workshop and showroom supporting technicians.
• Drive profitability and ensure a great customer journey.
• Lead by example to deliver service standards.

Skills

Customer service manager

Coaching & training

Health & Safety compliance

Excellent communication

IT systems proficiency

Full driving licence

Job description

Halfords is seeking an Assistant Manager to join our Garage Services team in a Fusion centre environment. You will work with the Centre Manager to deliver productive management, drive profitability and provide an outstanding customer journey.

You may split time between the workshop and sales areas, supporting technicians and handling daily sales and customer service. A path for progression and training is available.