Autocare Technicians/Mechanics

Halfords; Borehamwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known automotive service provider in the UK seeks enthusiastic individuals for an Autocare Technicians/Mechanics apprenticeship. Candidates will receive a comprehensive training program alongside practical experience in vehicle maintenance and repair. Responsibilities include using diagnostic tools, conducting tests, and ensuring safety compliance. This apprenticeship offers a supportive environment with dedicated mentorship. Successful completion can lead to permanent employment and career progression within the company.

Benefits

Full Halfords toolkit provided

Uniform and work boots supplied

Mentor support throughout apprenticeship

Training costs fully covered

Qualifications

• Experience in the motor industry or formal training at Level 1 is desirable.
• Ability to demonstrate strong communication and customer care skills.
• Willingness to learn and be part of a team.

Responsibilities

• Use diagnostic equipment to identify vehicle faults.
• Carry out service, maintenance, and repair of vehicles.
• Maintain environmental and health procedures in the workplace.

Skills

Logic and problem solving

Attention to detail

Customer Service

Strong communication

Teamwork

Enthusiasm and willingness to learn

Education

GCSE in English (grade 4/C)

GCSE in Math's (grade 4/C)

Level 1 in Light Vehicle Maintenance and Repair

Job description

As a Autocare Technicians/Mechanics apprentice, some of your duties will include:

• Use of diagnostic equipment to identify vehicle faults
• Testing of parts and systems to ensure correct working
• Following checklists to ensure all critical parts of vehicles are examined
• Carrying out bumper to bumper overview, service, and inspection
• Maintenance of electronic systems including on- board entertainment systems
• Completion of legible and accurate paperwork for the customers and centres records
• Maintenance of a clean and tidy work environment
• Comply with health and safety procedures in the workplace in compliance with regulations, standards, and guidance.
• Prepare the vehicle and working area before the work activity. For example, remove or mitigate slip and trip hazards.
• Maintain and restore the work area during and on completion of the activity.
• Store, maintain, including calibration checks, and return tools and equipment to storage.
• Access vehicle technical data to inform inspections and make judgements on wear and serviceability.
• Comply with environmental and sustainability procedures, regulations, standards, and guidance. Segregate resources for reuse, recycling, and disposal.
• Apply vehicle safety inspection and routine maintenance procedures using vehicle specific data on car, car derived van or light goods vehicle.
• Select and use tools and equipment, mechanical and electrical measuring tools, and diagnostic equipment.
• Remove, repair and replace vehicle tyre and balance wheel assemblies on car, car derived van or light goods vehicle. For example, ultra-low profile, directional, asymmetric, run-flat tyres.
• Inspect, remove, and replace of parts or components in cars, car derived vans, or light goods vehicles for the following: steering systems and suspension systems, braking systems, emission systems, air conditioning systems, battery and charging systems, fluid and filtration systems.
• Apply state-of-health condition monitoring tests to high voltage batteries and chargers for electrified cars, car derived vans, or light goods vehicles.
• Apply four-wheel geometry checks and adjustments to cars, car derived vans, and light goods vehicles.
• Apply safe working practices and procedures to isolate electrified vehicles for maintenance.
• Record vehicle service maintenance, parts replacement, or repair.
• Apply customer service principles and organisational customer care practices. For example, identifying customer and vehicle needs, resolve low level customer complaints, make recommendations to customers based on results of inspection, maintenance, or repair of vehicles, customer payment transactions and organisational sales processes.
• Provide quotation of cost and order automotive parts, products, and consumables applicable to the vehicle.
• Apply procedures for stock and parts storage: ordering, checking and stock rotation.
• Apply organisational sales processes. For example, show and tell, features and benefits, consultative selling, mini closing and closing.
• Apply team working principles.
• Comply with equity, diversity, and inclusion guidance.
• Communicate with others verbally, for example customers, suppliers, and colleagues.
• Communicate in writing, for example with internal and external customers, colleagues, and managers.
• Use information and digital technology systems. Comply with GDPR and cyber security.
• Complete and record learning and development activities.
• Apply procedures to check and replace fluids, and filtration parts.
• Training schedule
• Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre
• Successful applicants are required to travel to a centrally located training facility to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
• In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and the training centre
• This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications
• On successful completion of the apprenticeship programme, you will receive the following:
• Level 2 Apprenticeship Standard in Autocare Technician
• Certificate in Automotive Refrigerant Handling
• Level 2 qualification for safe isolation of electric and hybrid vehicles
• Brand specific certifications
• Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair
• What we offer:
• Block release training
• A full Halfords toolkit, uniform and work boots supplied
• A mentor in your garage to support you through the apprenticeship
• A 40 hour working week if you are under 18 or 44 hours per week if you are over 18
• Permanent role upon successful completion of your apprenticeship
• Continued development and training opportunities with Hybrid/Electric Vehicle and MOT training, The Halfords apprenticeship programme will equip you with all the skills, knowledge and behaviours you need to start a successful career with us. We have over 700 garages across England, Scotland and Wales where our highly trained Technicians carry out MOT's, car servicing and repairs for over one million customers a year. As a Halfords apprentice, you will master a range of technologies across all kinds of cars - that's a lot of valuable, career enhancing knowledge.
• After this apprenticeship
• Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward
• Some of our apprentices have gone on to become team leaders and managers within the retail network
• Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.
• We are looking for people who have some experience in the motor industry either with formal training at Level 1 or having worked at or within a similar organisation. You should be passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer Service
• Interest in vehicle engineering
• We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. A Level 1 in Light Vehicle Maintenance and Repair is desirable.
• GCSE in:
• English (grade 4/C)
• Math's (grade 4/C)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Team working, English and maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.
• At Halfords, we're all about the journey. With more than 600 stores with over 10,000 colleagues, we're the UK's leading retailer of automotive and cycling products. We are also the leading operator in MOT, tyres, car servicing and car repairs - pleasing more than 750,000 customers every year. We pride ourselves in offering the highest quality motoring products to ensure you get the job done safely and efficiently.
• Our Autocare Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles.
• Wage £15,704 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab)
• Training course Autocare technician (level 2)
• Hours Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application. 40 hours a week Start date Sunday 8 February 2026 Duration 2 years