Authentication and Identity Lead (Entra)

Sterlings; England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services firm is seeking an experienced Authentication and Identity Lead to oversee its IAM estate across EMEA. The ideal candidate will manage complex incidents and provide technical direction on Identity Management. Responsibilities include maintaining the IAM platform, creating documentation, and analyzing performance data. The role offers a hybrid working environment and presents high-impact opportunities within a collaborative and security-focused organization.

Qualifications

• Strong experience with Microsoft Active Directory and Windows Server.
• Hands-on expertise with Azure Active Directory.
• Strong PowerShell scripting capability.

Responsibilities

• Act as the Technical Design Authority for 3rd-line IAM incidents.
• Manage and maintain the Identity Management platform.
• Create and maintain clear technical documentation.
• Identify and drive improvements to operational processes.
• Analyse service performance and security data.

Skills

Microsoft Active Directory

Azure Active Directory

PowerShell scripting

Tools

Quest AD tools

Job description

Our Banking client is seeking an Authentication and Identity Lead to take ownership of the design, management, and support of its IAM estate across EMEA.

We are partnered with one of the world’s leading financial groups, with a global network of over 2,700 locations across more than 50 countries, spanning the Americas, EMEA, Asia, and Oceania.

The Role

As a senior member of the IAM function, you will act as the main escalation point for complex incidents and technical challenges, while also helping to shape the technical direction of Identity Management across the business.

You will work closely with leadership, service delivery, and wider technology teams to ensure secure, resilient, and scalable identity services that align with business strategy.

Key Responsibilities

• Act as the Technical Design Authority and primary escalation point for 3rd-line IAM incidents and complex BAU activities, providing in-depth troubleshooting and root cause analysis.
• Advise and support the Team Lead on the technical direction of Identity Management through workshops, coaching, and technical leadership.
• Manage and maintain the Identity Management platform, ensuring service availability through proactive monitoring, alerting, and documentation.
• Create and maintain clear technical documentation and guides for both technical and non‑technical audiences.
• Balance technical solutions against business risk and service impact to support incident resolution, problem management, and project decisions.
• Identify and drive improvements to operational processes and procedures, proactively escalating risks and issues where required.
• Analyse service performance and security data, producing trend and insight reports to support continuous improvement.
• Promote automation and scripting to enhance efficiency across authentication and access management processes.
• Educate and collaborate with wider technology teams on authentication and identity best practices.
• Work within an ITIL framework to support problem management and root cause investigations.

Skills & Experience

• Strong experience with Microsoft Active Directory and Windows Server
• Hands‑on expertise with Azure Active Directory
• Strong PowerShell scripting capability

Desirable

• Experience with Quest AD tools (e.g. Change Auditor, Recovery Manager)
• Knowledge of ADFS and Certificate Services
• Exposure to Privileged Access Management (PAM)

Why Apply?

• Opportunity to take ownership of a critical IAM function
• High-impact role with influence across the wider technology estate
• Hybrid working environment
• Work within a collaborative, security-focused organisation