Audiology Clinic Admin Assistant – Growth & Training

The Methodist Church in Britain; Peterborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training in Audiology

Job summary

North West Anglia NHS Foundation Trust, within Peterborough City Hospital's Audiology team, seeks a Secretarial Assistant for six months. You will type clinic letters, maintain patient records, and handle calls from patients, supporting timely information and patient care.

Role requires previous secretarial/office experience; NHS exposure is helpful but not mandatory. You will work with clinical staff to keep clinics running smoothly in a busy environment.

Qualifications

• GCSE English Language grade A-C or equivalent is required.
• Previous secretarial or office experience is required.
• NHS experience is welcome but not essential.

Responsibilities

• Type clinic letters.
• Update patient records.
• Answer telephone enquiries from patients.
• Provide administrative support to ensure timely information and care.
• Manage competing priorities and meet deadlines.
• Ensure information is accurate.
• Collaborate with clinical and administrative colleagues to keep clinics running smoothly.

Skills

Understanding of customer care

Confidential information handling

Written and verbal communication

Prioritising workload

Organisational skills/Flexibility

Hospital systems experience

Education

GCSE English Language (A-C)

NVQ Level 2 in Business Administration

Tools

MS Office (Word & Outlook)

Job description

North West Anglia NHS Foundation Trust, within Peterborough City Hospital's Audiology team, seeks a Secretarial Assistant for six months. You will type clinic letters, maintain patient records, and handle calls from patients, supporting timely information and patient care.

Role requires previous secretarial/office experience; NHS exposure is helpful but not mandatory. You will work with clinical staff to keep clinics running smoothly in a busy environment.