Audiology Reception & Admin Coordinator (12-Month FTC)

The Methodist Church in Britain; West of England; Presencial; GBP 20.000 - 23.000; Jornada completa

Descripción de la vacante

Bristol NHS Foundation Trust is seeking a 12-month fixed-term receptionist and clerical assistant in the Adult Audiology Admin team to support patients and audiologists across ten sites. The role focuses on coordinating appointments, reception duties and patient records to ensure smooth patient journeys.

Clinics run Monday to Friday, with core admin hours, and the post involves liaising with wards, GPs and staff in person, by phone and email.

Formación

• GCSE grade C or above (or equivalent) in English Language and Maths

Responsabilidades

• Liaise with wards, clinical staff, GPs and Trust support staff in person, by phone and by email
• Show a caring, professional approach to patients and visitors during reception and appointment duties
• Escalate patient queries and capacity issues to the line manager or clinical staff
• Book patient appointments under policy, print letters and arrange transport and interpreting
• Check and update patient details on arrival and book patients into clinic using PAS systems
• Input appointment outcomes onto PAS and other systems to Trust standards
• Check the email inbox daily for departmental and Trust-wide news

Conocimientos

Telephone manner

IT skills

Teamwork

Educación

GCSE English

GCSE Maths

Herramientas

Microsoft Office

Descripción del empleo

Bristol NHS Foundation Trust is seeking a 12-month fixed-term receptionist and clerical assistant in the Adult Audiology Admin team to support patients and audiologists across ten sites. The role focuses on coordinating appointments, reception duties and patient records to ensure smooth patient journeys.

Clinics run Monday to Friday, with core admin hours, and the post involves liaising with wards, GPs and staff in person, by phone and email.