Administrative Coordinator – Audiology & Patient Access

UHDB; Burton upon Trent; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking an Administrative Assistant to support the Adult Audiology Department. You will manage patient enquiries, coordinate referrals, and ensure accurate records and timely appointments across Trust policies.

The role requires strong organisation, data management, and communication skills, with experience using clinical systems such as Auditbase, Meditech, ERS and MS Office.

Qualifications

• A good standard of English to GCSE level or equivalent.
• RSA/OCR Level III or equivalent knowledge and skills.
• Knowledge of Microsoft Office packages.

Responsibilities

• Provide comprehensive administrative and clerical support to the Adult Audiology Department.
• Coordinate patient services and appointment management.
• Handle patient enquiries and process referrals from multiple sources.

Skills

Communication skills

Reception/office experience

Organisational skills

Education

GCSE English level

RSA/OCR Level III

Tools

Microsoft Office

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking an Administrative Assistant to support the Adult Audiology Department. You will manage patient enquiries, coordinate referrals, and ensure accurate records and timely appointments across Trust policies.

The role requires strong organisation, data management, and communication skills, with experience using clinical systems such as Auditbase, Meditech, ERS and MS Office.