Audiology Admin Clerk – Patient Care & Data

DBTH; Doncaster; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

NHS Car Lease schemes

Discounts on restaurants, getaways,_sh

Job summary

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is seeking a Band 2 Clerical Officer to join the Audiology administration team. The role involves providing admin support, handling patient notes, and delivering frontline reception for adults and children across Sandringham Road Clinic and Doncaster Royal Infirmary.

You will work 37.5 hours weekly, Monday to Friday, in a busy patient-facing environment, requiring good organisation, accuracy, and team collaboration aligned with the

Qualifications

• Experience working with the general public.
• Experience handling telephone calls.
• Experience in an administration role.
• Experience in a patient facing post.
• Experience with hearing and communication difficulties.

Responsibilities

• Provide admin support to Audiology Team and maintain patient notes.
• Answer telephones, manage appointments and patient enquiries.
• Front-line reception and administrative support for clinical services.
• Work with Trust systems and ensure accurate data entry.

Skills

Public interaction

Telephone handling

Administration

Patient facing

Hearing difficulties awareness

Education

GCSE Maths

GCSE English

Basic computer skills

Knowledge of CAMIS

Audit Base knowledge

Tools

CAMIS

Audit Base

Job description

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is seeking a Band 2 Clerical Officer to join the Audiology administration team. The role involves providing admin support, handling patient notes, and delivering frontline reception for adults and children across Sandringham Road Clinic and Doncaster Royal Infirmary.

You will work 37.5 hours weekly, Monday to Friday, in a busy patient-facing environment, requiring good organisation, accuracy, and team collaboration aligned with the