Front Desk Admin Assistant – Paediatric Audiology

Lancashire Teaching Hospitals; Preston; Sur place; GBP 25 000 - 27 000; Temps partiel

Résumé du poste

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administrative Assistant for Paediatric Audiology at the Fulwood Clinic in Preston. You will provide front-of-house and secretarial support to Paediatric Audiology staff, ensuring accurate patient records and confidential handling of information.

The role is part-time (22.5 hours per week: Wednesday, Thursday, Friday) with a Band 2 salary, pro rata.

Qualifications

• Numeracy and literacy skills required.
• Educated to GCSE level Grade C and above.
• Knowledge of NHS systems such as Auditbase, FLEX and Evolve; MS Office 365 familiarity.

Responsabilités

• Respond to telephone and in-person queries from staff, patients and others and refer to the appropriate person.
• Communicate with staff, users and visitors using a range of methods and ensure information is accurate and in line with Trust standards.
• Prepare weekly clinics and support clinic utilisation by other administrative staff.
• Organise post, photocopy relevant information and upload information to patient files.
• Data entry into Auditbase and other NHS systems.

Connaissances

Numeracy and literacy skills

Front of house

Administrative duties

Formation

GCSEs at grade C or above

Outils

Auditbase

FLEX

Evolve

MS Office 365

Description du poste

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administrative Assistant for Paediatric Audiology at the Fulwood Clinic in Preston. You will provide front-of-house and secretarial support to Paediatric Audiology staff, ensuring accurate patient records and confidential handling of information.

The role is part-time (22.5 hours per week: Wednesday, Thursday, Friday) with a Band 2 salary, pro rata.