Audiology Admin & Patient Care Coordinator

Specsavers; Liverpool; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Extra day off on birthday

Staff discount

Enhanced sick pay

Enhanced family leave pay

WeCare employee support services

Headspace app access

Job summary

Specsavers Liverpool is seeking an organised, proactive Admin Assistant to join our friendly team. You will handle a variety of tasks, from greeting customers to processing invoices and maintaining records, while delivering exceptional customer service in our Hearcare store.

The role offers full-time hours (37.5 per week) with alternate Saturdays, a salary of £11.05–£12.91 per hour, and benefits such as staff discounts, enhanced sick pay, and wellbeing support.

Qualifications

• Must be organised and able to manage changing workload with accuracy and attention to detail.
• No prior admin experience required; willingness to learn and adapt is valued.

Responsibilities

• Provide customers with hearing aid aftercare information.
• Utilise the IT systems as required.
• Make aftercare calls and run reports.
• Order stock and undertake stock checks.
• Work to Specsavers Customer Service Standards.
• Actively seek to improve your own skills and product knowledge.

Skills

Organised

Pro-active

IT skills

Customer service

Time management

Job description

Specsavers Liverpool is seeking an organised, proactive Admin Assistant to join our friendly team. You will handle a variety of tasks, from greeting customers to processing invoices and maintaining records, while delivering exceptional customer service in our Hearcare store.

The role offers full-time hours (37.5 per week) with alternate Saturdays, a salary of £11.05–£12.91 per hour, and benefits such as staff discounts, enhanced sick pay, and wellbeing support.