Audiology Admin (Part time)

Specsavers; Liverpool; Hybrid; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Part-time hours

Salary paid per hour

Birthday day off

Staff discount

Enhanced sick pay

Enhanced leave pay

WeCare support services

Headspace app access

Job summary

Specsavers Liverpool is seeking an Admin Assistant to join the Hearcare team. You will be organised, proactive and capable of managing a varied workload while delivering excellent customer service in a busy store environment.

No prior admin experience is required, but a professional approach, good IT skills and confidence communicating with customers and colleagues are essential. The role includes part-time hours and benefits in a friendly team.

Qualifications

• Organised and proactive approach to changing tasks.
• Excellent attention to detail and accuracy in records and invoicing.
• Great customer service mindset with friendly communication.

Responsibilities

• Provide hearing aid aftercare information to customers.
• Utilise store IT systems for daily tasks.
• Make aftercare calls and run reports.
• Order stock and undertake stock checks.
• Maintain Specsavers Customer Service Standards.
• Actively seek to improve personal skills and product knowledge.

Skills

Organised

Pro-active

Flexible

Attention to detail

Customer service

IT skills

Time management

Communication

Tools

IT systems

Job description

Specsavers Liverpool

So, what does it take to be a successful Admin Assistant? You’ll be organised and equipped to tackle a variety of tasks, including answering calls, meeting and greeting customers, updating & filing records, processing invoices and sending out correspondence. The aim is to provide a top-notch administrative service that will support the store’s success.

We’re looking for someone to join our friendly team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy & attention to detail. An organised, pro-active approach is key – a skilled Administrator who’s flexible and understands the changing needs of the store.

Our Store

Located in Liverpool in our Audiology business.

What's on offer?

• Part time hours - 22.5 hours (over 3 days)- alternate Saturday working
• Salary: £11.05-£12.91 an hour
• Extra day off on your birthday
• Staff discount
• Enhanced sick pay
• Enhanced pay for family leave
• WeCare employee support services
• Access to Headspace App
  

So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you’d be a great fit here. As a Meet and Greet / Admin Assistant in Specsavers Hearcare, you don’t need to have previous admin experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.

We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.

Some of the key tasks are as follows -

• Provide customers with hearing aid aftercare information
• Utilise the IT systems as required
• Make aftercare calls and run reports
• Order stock and undertake stock checks
• Work to Specsavers Customer Service Standards
• Actively seek to improve your own skills and product knowledge