Audiology Admin & Scheduler - Home Visits

Specsavers; Lancing; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Salary up to £29k

Mon–Fri hours

28 days holiday

Birthday day off

Perks scheme

WeCare support

Headspace app

Eyecare discounts

Job summary

Specsavers is seeking an Administrator/Scheduler for its Home Visits Audiology team in Lancing. You will handle admin tasks, update customer files, and schedule clinics across the region, ensuring efficient booking and excellent customer service.

You will take inbound calls and make outbound calls, liaise with Audiology colleagues and external partners, and manage a busy workload with conflicting deadlines. Experience in Audiology or Optics and strong communication are preferred.

Qualifications

• Previous administration experience is essential.
• Audiology or Optics experience preferred.
• Experience with route planning and scheduling appointments.
• Excellent communication and professional telephone manner.
• Ability to manage a busy workload with conflicting deadlines.

Responsibilities

• Handle admin duties for the Home Visits Audiology team.
• Schedule clinics and plan routes across the region.
• Answer and make outbound calls to customers.
• Update customer files and maintain accurate records.
• Liaise with Audiology staff and external partners.

Skills

Route planning

Appointment scheduling

Customer service

Communication skills

Phone etiquette

Job description

Specsavers is seeking an Administrator/Scheduler for its Home Visits Audiology team in Lancing. You will handle admin tasks, update customer files, and schedule clinics across the region, ensuring efficient booking and excellent customer service.

You will take inbound calls and make outbound calls, liaise with Audiology colleagues and external partners, and manage a busy workload with conflicting deadlines. Experience in Audiology or Optics and strong communication are preferred.