Hearcare Administrator

Specsavers; Tendring; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Salary £12.91/hr

Full-time 39 hours/week

Birthday day off

Pension scheme

Specsavers Perks

WeCare

Headspace subscription

Eyecare and hearcare discounts

Job summary

Specsavers Clacton-on-Sea is looking for an Administrator to join the Audiology team. The role offers a clear pathway for progression within the business and development opportunities.

You will be supporting the Audiology team with administrative duties, managing clinic diaries, handling customer triage calls, NHS invoicing checks, and generating appointment reports. This role is ideal for someone organized with experience in healthcare support and strong communication skills.

Qualifications

• Highly organised with great attention to detail.
• Able to thrive in a busy, fast-paced environment.
• Confident using Microsoft Office.
• Comfortable managing and co-ordinating clinic diaries.
• A strong communicator.
• Ideally, has previous experience in clinic administration or healthcare support.

Responsibilities

• Checking Audiology clinics to ensure smooth and efficient patient flow.
• Supporting the wider Audiology team with administrative tasks.
• Customer triage calls.
• NHS invoicing checks.
• Appointment booking reports.
• Lapsed customer outreach.
• Monthly stock take consolidation and entry.

Skills

Organised

Attention to detail

Diary coordination

Strong communicator

Clinic administration experience

Healthcare support experience

Tools

Microsoft Office

Job description

Specsavers Clacton-on-Sea

Are you a proactive people person with a passion for organisation and top-notch customer care? Do you thrive in a busy team and enjoy making a difference to people’s lives? If so, you might be just who we’re looking for.

This is a brilliant opportunity to join our growing Audiology team at Specsavers Clacton-on-Sea as an Administrator. We are looking for a candidate who is enthusiastic about building a long-term career in the audiology profession. The store are passionate about investing in developing the team, this opportunity would initially be in an Administrator role, with clear pathways for progression and career development within the business over time.

What’s in it for you?

Alongside full support and great development opportunities, you’ll enjoy a range of benefits including:

• Salary from £12.91 per hour
• Full time at 39 hours per week
• 28 days holiday - Enjoy an additional paid day off on your birthday to celebrate you!
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family

What we’re looking for:

We’re after someone who is:

• Highly organised with great attention to detail
• Able to thrive in a busy, fast-paced environment
• Confident usingMicrosoft Office
• Comfortable managing and co-ordinating clinic diaries
• A strong communicator
• Ideally, has previous experience in clinic administration or healthcare support

What the role involves:

• Checking Audiology clinics to ensure smooth and efficient patient flow
• Supporting the wider Audiology team with administrative tasks
• Customer triage calls
• NHS invoicing checks
• Appointment booking reports
• Lapsed customer outreach
• Monthly stock take consilidation and entry

This role will close as soon as we find the right person.