Audiology Admin (Full time)

Specsavers; Liverpool; Hybrid; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Extra day off on birthday

Staff discount

Enhanced sick pay

Enhanced family leave pay

WeCare employee support services

Headspace app access

Job summary

Specsavers Liverpool is seeking an organised, proactive Admin Assistant to join our friendly team. You will handle a variety of tasks, from greeting customers to processing invoices and maintaining records, while delivering exceptional customer service in our Hearcare store.

The role offers full-time hours (37.5 per week) with alternate Saturdays, a salary of £11.05–£12.91 per hour, and benefits such as staff discounts, enhanced sick pay, and wellbeing support.

Qualifications

• Must be organised and able to manage changing workload with accuracy and attention to detail.
• No prior admin experience required; willingness to learn and adapt is valued.

Responsibilities

• Provide customers with hearing aid aftercare information.
• Utilise the IT systems as required.
• Make aftercare calls and run reports.
• Order stock and undertake stock checks.
• Work to Specsavers Customer Service Standards.
• Actively seek to improve your own skills and product knowledge.

Skills

Organised

Pro-active

IT skills

Customer service

Time management

Job description

Specsavers Liverpool

So, what does it take to be a successful Admin Assistant? You’ll be organised and equipped to tackle a variety of tasks, including answering calls, meeting and greeting customers, updating & filing records, processing invoices and sending out correspondence. The aim is to provide a top-notch administrative service that will support the store’s success.

We’re looking for someone to join our friendly team, who is able to prioritise tasks and efficiently manage a changing workload, maintaining accuracy & attention to detail. An organised, pro-active approach is key – a skilled Administrator who’s flexible and understands the changing needs of the store.

Our Store

Located in Liverpool in our Audiology business.

What's on offer?

• Full time hours - 37.5 hours - alternate Saturday working
• Salary: £11.05-£12.91 an hour
• Extra day off on your birthday
• Staff discount
• Enhanced sick pay
• Enhanced pay for family leave
• WeCare employee support services
• Access to Headspace App
  

So, you’re an organised, proactive person, passionate about doing a great job and offering the best customer service? Sounds like you’d be a great fit here. As a Meet and Greet / Admin Assistant in Specsavers Hearcare, you don’t need to have previous admin experience, you just need to be prepared to create an outstanding service and environment for both our customers and team, making sure every patient receives the best care in our stores.

We are looking for people with great organisational and IT skills, superb time keeping, a professional and friendly approach and confidence in communicating at all levels.

Some of the key tasks are as follows -

• Provide customers with hearing aid aftercare information
• Utilise the IT systems as required
• Make aftercare calls and run reports
• Order stock and undertake stock checks
• Work to Specsavers Customer Service Standards
• Actively seek to improve your own skills and product knowledge