Audio Typist/Admin Assistant | East Lancashire Hospitals NHS Trust

East Lancashire Hospitals NHS Trust; Blackburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a clerical and administrative support staff member for its Paediatrics team in Blackburn. Responsibilities include transcription of clinical documents, processing case notes, and liaising with various departments. The ideal candidate must possess strong general administration skills, keyboard proficiency, and excellent communication while maintaining confidentiality. This role also includes attending mandatory training and ensuring departmental security. A supportive culture encourages professional growth and development within the Trust.

Benefits

Learning and development opportunities

Supportive work culture

Qualifications

• Competency in general administration tasks.
• Experience with patient data management and confidentiality.
• Ability to communicate effectively with colleagues and patients.

Responsibilities

• Transcribe and produce dictated documents from Winscribe.
• Process and track patient case notes.
• Liaise with various departments and outside agencies.
• Maintain office systems and ensure filing is up to date.
• Distribute clinical correspondence to health professionals.

Skills

General admin

Keyboard skills

Good communication

Ability to work within a team

Confidentiality

Tools

Cerner

Job description

To provide clerical and administrative support to the medical and secretarial team within Paediatrics. The role requires competency in general admin, keyboard skills, good communication and an ability to work well within a team. An ability to understand the need for and to maintain confidentiality is essential.

Responsibilities

• Transcription and production from winscribe of dictated documents which may include outpatient reports, discharge summaries and other relevant clinical and non-clinical correspondence.
• Process case notes for patients seen in clinic, track into relevant office or back to file using relevant systems, i.e., Cerner.
• Receive telephone messages on behalf of secretary and disseminate relevant information to them following department procedures when necessary.
• Open and prioritise correspondence (highly sensitive and of a confidential nature) on behalf of secretaries ensuring that urgent correspondence received is highlighted to them.
• Liaise with other departments within the Trust and outside agencies, i.e., medical records, outpatient clinic, school nurses, health visitors, GP’s, etc.
• Distribution of typed clinic letters and other relevant correspondence to other health professionals within the Trust/outlying district.
• Use of photocopier and e‑mail when necessary.
• Maintain efficient office systems and ensure filing is up to date where required.
• Ensure effective communication with all work colleagues, patients and visitors.
• Attend all mandatory training.
• Ensure departmental security is maintained.
• Responsible for safe use of, and basic maintenance of office equipment/machinery.
• General administrative duties/cross cover for team members where appropriate.

Why Join Us

When you walk through the door, one of the first things you'll notice is that the organisation is full of talented people. Not just in the fields of medicine, nursing or diagnostics but in every part of the organisation. Professional and committed people who are all working together in an open and supportive culture.

We don't just look at you for who you are now; we look at you for who you could be in the future. We take training seriously, and encourage you to do the same. We want staff to develop their capabilities to the full with a range of learning and development opportunities.

To enable the Trust and its employees to exceed expectations and to achieve corporate and service aims and objectives, we need to recruit, develop and retain skilled and motivated people through effective people management and development, leading to a high performance culture.

This advert closes on Friday 16 Jan 2026.