Associate Quality Enhancement Advisor

University of Exeter; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent educational institution in the UK is seeking an Associate Quality Enhancement Advisor to join their Programme Design and Quality Enhancement Team. The role involves supporting quality assurance activities and providing excellent customer service. Candidates should possess strong awareness of quality assurance policies and procedures, as well as the ability to work effectively as part of a team. This position offers a competitive salary and generous benefits, including flexible working options and leave days.

Benefits

39 days leave per year

Options for flexible working

Numerous discounts at leading retailers

Onsite gyms and a cycle to work scheme

Sector leading maternity and paternity policies

Beautiful campus environments

Qualifications

• Outstanding customer service skills, both individually and as part of a team.
• Knowledge of internal and external quality assurance processes.
• Ability to support quality enhancement activities.

Responsibilities

• Provide support for quality assurance and enhancement activities.
• Deliver guidance on quality assurance policies and procedures.
• Collaborate within the Programme Design and Quality Enhancement Team.

Skills

Customer service

Quality assurance knowledge

Team collaboration

Job description

Associate Quality Enhancement Advisor (Ref. P64005)

Salary

The starting salary will be from £28,031 on Grade D, depending on qualifications and experience.

Package Details

Generous holiday allowances, flexible working, pension scheme and relocation package (if applicable).

Education and Academic Services

Learning Experiences and Innovation

Summary of the role

This is an exciting opportunity to join the Programme Design and Quality Enhancement Team within the Learning Experiences and Innovation Service. As an Associate Quality Enhancement Advisor the role will provide support for quality assurance and enhancement activities associated with developing high-quality Faculty portfolios. The post-holder will provide outstanding customer service individually and as part of a team, and deliver excellent guidance and knowledge on internal and external quality assurance and enhancement policies and procedures.

Learning Experiences and Innovation (LXI)

LXI is the ‘go-to’ service across the Exeter learning community in uplifting our students, academics, staff, and partners to co-create a distinctive learning experience where every learner thrives. LXI consists of seven main units; Educator Development, Student Voice & Change, Learning Development, Learning Design, Experimentation & Innovation; Programme Design & Quality Enhancement, and Educational Policy, Quality & Standards. The teams work alongside and in support of several portfolios focussed on the University’s key strategic aims (Online Education, Education Strategic Delivery, Innovation Piloting and Scaling, and Taught Portfolio) and the priorities of its Faculties (Environment, Science and Economy; Health and Life Sciences; Humanities, Arts and Social Sciences).

LXI is part of the Education and Academic Services (EAS) Division. EAS brings together all the key administration and educational support that underpins the student and educator experience. Alongside LXI this includes Faculty Operations, Sport, Arts and Culture and all elements of Education and Student Support.

Benefits

• 39 days leave per year
• Options for flexible working
• Numerous discounts at leading retailers
• Onsite gyms on all of our campus’ and a cycle to work scheme
• Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy
• Stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

Please contact Simeon Paskell, [e-mail]

Applications

Applications should be made via our website. For more information and to apply online please go to www.exeter.ac.uk/jobs. Please quote reference number Q64005 in any correspondence.

The University is an equal opportunity employer. We are officially recognised as a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.