Associate Director

Cushman & Wakefield; Birmingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading property management firm in Birmingham is seeking an experienced Associate Director to oversee large property portfolios and enhance asset value. The ideal candidate will have extensive property management experience, a strong commercial mindset, and excellent leadership skills. This full-time role involves managing client relationships, ensuring compliance with regulations, and driving business growth through effective portfolio management.

Qualifications

• Strong commercial mindset and proven leadership abilities.
• Extensive experience in property management.
• Ideal candidate should be able to build and maintain trusted partnerships.

Responsibilities

• Lead client and tenant relationship management.
• Oversee financial reporting and budgeting processes.
• Ensure compliance with lease obligations and health & safety requirements.
• Manage property inspections and maintenance activities.
• Develop sustainability strategies.
• Mentor teams to deliver high-quality service.
• Drive continuous improvement and support business growth.

Skills

Property management expertise

Lease compliance

Health & safety legislation knowledge

Sustainability initiatives

Budget management

Excellent communication skills

Education

RICS or equivalent qualifications

Job description

Associate Director

We are seeking an Associate Director to lead the management of large and property portfolios delivering strategic compliant and commercially focused property management solutions. This senior role involves overseeing client relationships driving operational excellence and enhancing asset value through proactive maintenance development and financial stewardship.

You will build and maintain trusted partnerships with landlords, investors, tenants and key stakeholders working closely with onsite management teams and regional facilities managers to ensure seamless service delivery and identify new business opportunities. They will have strong expertise in lease compliance, health & safety legislation and sustainability initiatives, managing budgets, rent collection and service charge reconciliations to meet client and company objectives.

• Leading client and tenant relationship management to maximise satisfaction and asset performance
• Overseeing financial reporting, budgeting and recovery processes ensuring accuracy and timeliness
• Ensuring full compliance with lease obligations, health & safety and risk management requirements
• Managing property inspections, reactive maintenance and contractor activities to maintain and improve assets
• Developing and implementing sustainability strategies aligned with client priorities
• Leading and mentoring teams to deliver consistent high‑quality service in line with company standards
• Driving continuous improvement, resolving issues promptly and supporting business growth through effective portfolio management

The ideal candidate will have a strong commercial mindset, excellent communication skills, proven leadership abilities and extensive property management experience, ideally with RICS or equivalent qualifications. This is an excellent opportunity to play a pivotal role in a successful, growing team delivering best‑in‑class property management services.

Employment Type

Full‑Time

Vacancy

1