Associate Chief Nurse - Operations and Patient Experience (IPC)

NHS; City Of London; On-site; GBP 60,000 - 75,000; Full time

Job summary

A prestigious children's hospital in London is seeking an Associate Chief Nurse to lead its International & Private Care Directorate. The successful candidate will ensure high-quality patient care and operational performance, requiring significant senior nursing experience and UK professional registration. This role emphasizes strong leadership, collaboration with executives, and continuous improvement in patient experience.

Qualifications

• Significant experience at a senior nursing level in a relevant children's in-patient environment.
• Current UK professional registration (RN Child with NMC) and relevant degrees.

Responsibilities

• Provide professional and clinical nursing leadership and advice.
• Ensure high-quality clinical care standards across the Directorate.
• Collaborate with the Senior Leadership Team and assure governance.

Job description

Overview

An exciting opportunity has arisen for a senior nurse leader to join the International & Private Care Directorate at our world-class childrens hospital. The postholder will be one of the team of senior leaders who has accountability for the operational performance of the directorate; the Associate Chief Nurse will play a pivotal role in ensuring that exceptional quality, safety and patient experience standards are maintained and improved.

The post of Associate Chief Nurse - Operations and Patient Experience (International and Private Care Directorate) will lead a team in providing a responsive service at Great Ormond Street. International and Private Care (I&PC) treats and cares for children with an unrivalled range of over 60 medical and surgical conditions including haematology, oncology, BMT, CAR-T, immunology, neurology, neurosurgery, gastroenterology, ENT, metabolic and nephro-urology disorders. I&PC has an establishment of approximately 300 clinical and non-clinical staff, across a dedicated bed pool of 53 inpatient beds and ten outpatient rooms. When appropriate, funded beds on NHS wards are used for specific patient pathways such as intensive care, cardiac, nephrology and neurosurgery. As the ACN you will lead the nursing team across the relevant areas within the Directorate.

Main duties of the job

You will provide professional and clinical nursing leadership, advice and development, and contribute to Trust-wide and national projects. You will have significant experience at a senior nursing level in a relevant childrens in-patient environment. You must demonstrate strong leadership in the management, professional and operational delivery of high-quality clinical care standards across the Directorate, ensuring that children are always treated with dignity and respect. As part of the Senior Leadership Team, the Associate Chief Nurse will work collaboratively with the Managing Director International, Clinical Director I&PC and Deputy Director I&PC to assure the Executive Team and Trust Board that robust systems of governance and performance management are in place to deliver high quality child and family-centred care and services. You will also provide strong, effective visible leadership and be a positive role model, as part of a successful senior nursing team, supporting the delivery of excellent nursing care across the hospital.

Requirements and qualifications

Essential

• Significant experience at a senior nursing level in a relevant childrens in-patient environment
• Significant experience at a senior operational level in a private hospital or NHS private patient unit
• Strong leadership, staff management and team-building skills
• Experience of workforce planning, role redesign and recruitment
• Track record in retaining nursing staff and staff development/succession planning
• Experience in governance, performance management and quality improvement
• Experience in leading transformational change
• Experience working with children and families to improve patient experience
• Experience in clinical audit, benchmarking and medicine/clinical improvements
• Management of complaints, incidents and learning and safeguarding concerns
• Financial management experience
• Experience dealing with complex issues in political/demanding stakeholder environments
• Current UK professional registration (RN Child with NMC) and relevant degrees

Desirable

• Post-registration qualification and/or management training
• Coaching or mentoring qualification
• Experience leading clinical developments/change in childrens care

Skills and attributes

• Excellent interpersonal, managerial, organisational and influencing skills
• Excellent written and verbal communication and presentation skills
• Demonstrable clinical, operational and strategic leadership
• Ability to develop and lead teams and to operate at operational and strategic levels
• Ability to contribute to the Trust strategic vision and the Vision for nursing
• Mentoring/clinical supervision capability and staff development
• Judgement, credibility and professional integrity
• Financial, workforce planning and redesign skills
• Ability to give clinical advice and contribute to business planning

Personal attributes

• Ability to influence professionally and with compassion and integrity
• Values-based leadership with honesty and humility

Other information

Disclosures This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a Disclosure to the DBS will be required.

Certificate of Sponsorship Applications from job seekers who require current Skilled Worker sponsorship will be considered alongside all other applications. For further information, see the UK Visas and Immigration guidance. UK criminal records guidance for overseas applicants is also provided in this job description.

UK Registration Applicants must have current UK professional registration. For further information please see the NHS Careers website.

Employer details Great Ormond Street Hospital NHS Foundation Trust, London, WC1N 3JH. Website: gosh.nhs.uk