Associate Business Systems Analyst: Optimize SFDC & UX

Optimizely; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading technology company in the UK is seeking an Associate Business Systems Analyst to optimize tools powering business operations. The role involves analyzing user needs, gathering feedback, and partnering with IT to enhance efficiency and user experience. Ideal candidates will have strong analytical skills and experience with Salesforce and similar tools. This position offers a dynamic environment and the chance to influence significant business changes.

Qualifications

• Experience working in a SaaS or technology company is a plus.
• Understanding of business systems like Salesforce, Marketo, NetSuite, and Gainsight is required.
• Education Bachelor's degree in Business Administration, Information Systems, or a related field.

Responsibilities

• Support cross-functional teams by gathering and documenting user feedback.
• Assist in identifying opportunities for system improvements based on business needs.
• Partner with IT by handing off clear business requirements.
• Participate in reviews of business systems to ensure they meet user needs.
• Track system performance and user adoption, escalating issues as needed.

Skills

Excellent communication skills

Strong analytical skills

Problem-solving skills

User-centric solutions

Collaboration

Experience with AI technologies

Ability to manage multiple priorities

Education

Bachelor's degree in Business Administration

Bachelor's degree in Information Systems

Related field

Tools

Salesforce

Marketo

NetSuite

Gainsight

Job description

A leading technology company in the UK is seeking an Associate Business Systems Analyst to optimize tools powering business operations. The role involves analyzing user needs, gathering feedback, and partnering with IT to enhance efficiency and user experience. Ideal candidates will have strong analytical skills and experience with Salesforce and similar tools. This position offers a dynamic environment and the chance to influence significant business changes.