Assistant Store Manager (Assistant Head Coach)

Nike; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global sports brand in Glasgow is looking for a retail team member to join their dynamic environment. You will help deliver exceptional customer experiences while overseeing operations and supporting a diverse team. The ideal candidate should be passionate about sports and have some leadership or retail experience. Attractive salary, benefits package, and opportunities for growth await. Be part of an inspiring team and contribute to a culture of diversity and innovation.

Benefits

Attractive salary that evolves with the market

Opportunity for monthly bonus payments

Employee discounts

Attractive Benefits Package, Pension & Share scheme

Development and career opportunities

Regular training on leadership and sales

Access to sports activities

Participation in unique NIKE moments

Qualifications

• Passion for NIKE and/or a love of sport.
• Some experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Capability to serve exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Responsibilities

• Cooperate with the Head Coach to create a unique shopping experience.
• Coordinate and supervise a diverse team.
• Implement operational processes to reach sales targets.
• Oversee various departments such as Commercial, Athlete and/or Consumer Experience.
• Support the Head Coach in implementing NIKE’s strategy in the store.
• Provide reports about store activities and consumer insights.
• Ensure compliance with NIKE standards and guidelines.
• Cooperate with business partners across stores and HQ.

Skills

Passion for NIKE and/or love of sport

Experience in retail and/or leadership positions

Consumer service competency

Strong communication focus

Flexibility to work in shifts

Job description

Overview

NIKE, Inc. doesn't just equip the world's greatest athletes, it explores potential, breaks down boundaries and pushes the limits of what's possible. The company seeks people who can grow, think, dream and create. Its culture thrives on embracing diversity and encouraging imagination. The brand needs talented people, leaders and visionaries. At NIKE, Inc. everyone contributes their skills and passion to a constantly changing, challenging game.

To work in stores is to be the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE's stores teams deliver valuable customer experiences every day. From London to Istanbul, each store has a unique perspective and contains an exciting community of sports and style enthusiasts. A career in retail at NIKE requires creativity and ambition, while offering the opportunity to grow alongside the industry\'s best athletes and teammates.

Join the NIKE, Inc. team!

Responsibilities

• Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers
• Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)
• Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity
• Overseeing various departments such as Commercial, Athlete and/or Consumer Experience
• Supporting Head Coach in implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services)
• Providing reports about store activities, local marketplace and consumer insights
• Ensuring that the store complies with all NIKE standards and guidelines
• Cooperating with your business partners across stores and HQ

What you get

• Attractive salary that evolves with the market and experience
• Opportunity on receiving monthly bonus payments
• Attractive online and in-store employee discounts
• Attractive Benefits Package, Pension & Share scheme
• Exciting development and career opportunities
• Regular training on leadership, sales and products
• A dynamic and motivating environment which values Diversity, Equity & Inclusion (DEI)
• Staff dress to represent NIKE and foster our team spirit
• Access to sports activities
• Opportunities to participate in unique NIKE moments

What you bring

• A passion for NIKE and/or love of sport
• Some experience in retail and/or leadership positions
• Very good command of English language (written and spoken)
• Experience and competency in serving exceptional consumer service
• Ability to coach and develop a strong team
• Strong focus on communication
• Flexibility to work in shifts and on weekends

Watch this video to find out about the atmosphere in our stores and learn more about our store traditions.

Did we arouse your interest and do you want to support us on our mission “To bring inspiration and innovation to every athlete in the world.”? Apply now, easy way online. We are waiting for you!

Relocation is not currently available for this vacancy