Assistant Store Manager

Dogs Trust Company Limited; Brighton; On-site; GBP 25,000; Full time

Job summary

A prominent charity organization in Brighton is seeking an experienced Assistant Store Manager to oversee the daily operations of its charity shop. The successful candidate will inspire volunteers, maintain high store presentation, and drive sales through strong customer service. This full-time role offers a competitive salary of £24,500 per year, with the opportunity to make a meaningful impact in the community. If you're ready to lead a team in a retail environment, we want to hear from you.

Benefits

Benefits package

Qualifications

• Experience in a retail environment and ability to motivate a team.
• Proven track record of delivering outstanding customer service.
• Strong commercial understanding to drive sales.

Responsibilities

• Inspire a team of volunteers to deliver excellent customer service.
• Maintain high levels of shop presentation through effective merchandising.
• Maximise profits and ensure the shop is a successful community hub.

Skills

Retail experience

Team motivation

Customer service

Commercial awareness

Job description

Assistant Store Manager

Application Deadline: 12 February 2026

Department: Retail

Employment Type: Permanent - Full Time

Location: Brighton

Compensation: £24,500 per year + benefits

Description

Are you an experienced retailer looking for a great place to reach your full potential?

We are looking for a commercially minded Assistant Store Manager to support with the management of staff, stock and premises at our charity shop in Brighton.

What does this role do?

As Assistant Store Manager, you'll:

• inspire a team of volunteers to deliver excellent customer service,
• maintain high levels of shop presentation through effective merchandising,
• take personal ownership for the performance of the store, working to maximise profits where possible,
• be instrumental in ensuring your store is a successful hub of the community, working closely with local rehoming centres and representing the Dogs Trust brand.

Interviews for this role are provisionally scheduled for Friday 20th February 2026.

Could this be you?

To be successful in this role, you'll need some retail experience, with the ability to motivate a team, deliver outstanding customer service and drive sales through commercial awareness.

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.