Assistant Shop Manager

Sue Ryder; Long Lee; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading charity retailer is seeking an Assistant Shop Manager for their shop in Long Lee. The role involves driving sales, leading a volunteer team, and providing excellent customer service. Ideal candidates should have retail experience and strong leadership skills. The position offers 27 days holiday, pension scheme, and employee benefits. Join the team to support those in need.

Benefits

27 days holiday rising to 33

Company pension scheme

Refer a Friend scheme - £250

Employee support programme

Staff discounts with retailers

Enhanced maternity and paternity pay

Qualifications

• Experience in retail management with commercial awareness.
• Proven ability to lead a team of volunteers.
• Positive attitude and good judgment.

Responsibilities

• Drive business, push sales and achieve targets.
• Lead a team to deliver excellent customer service.
• Recruit, train, and retain a volunteer team.
• Manage stock processes to ensure well-merchandised shop.

Skills

Retail experience

Team leadership

Customer service

Financial administration

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Closing Date:

14/06/2023

Overview

Assistant Shop Manager. Shop Address: Sue Ryder Charity shop, 59 Cavendish St, Keighley BD21 3RL.

Be there when it matters.

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical and emotional support every year, in our hospices and neurological centres, in people's homes and in the community.

We have a much-loved presence on high streets across the country - with a range of innovative shops, including boutiques, vintage and retro shops, and large format stores. As a member of the retail team you'll be helping us Inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running.

In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day and Boxing Day off.

Here at Sue Ryder Keighley, we aim to embody the values of Sue Ryder and give you a truly welcoming and comfortable shopping experience. There are many ways for you to get involved with our charity such as fundraising, volunteering or shopping with us in our large format store on Keighley Cavendish Street! We sell: Furniture, White Goods, New Goods, Brica-Brac, Mens, Ladies and Kids' Fashion and accessories so come down and have a look at what goodies we currently have in!

About you

Are you a proactive Assistant Shop Manager? Do you thrive in a fast paced environment? If so, come and be part of the team at our Luton Keighley shop and contribute to the work we do across Sue Ryder!

You will have retail experience with the commercial awareness to deliver sales. You'll have a positive attitude and good judgement to do the right thing. You will have proven team leadership skills and the ability to help lead a large team of volunteers. It is essential is that you enjoy engaging with people, you have a positive can do attitude and a good understanding of financial and IT administration

Responsibilities

• As Assistant Shop Manager you will be using your skills and retail experience to help drive business, push sales and achieve targets.
• Help to lead a team to deliver great customer service to our donors and customers
• Work with the local community to generate sufficient donated stock to drive sales.
• Help to recruit, train & retain a volunteer team, who'll look to you and the shop manager for leadership and guidance.
• Set high standards of merchandising and housekeeping, ensuring you and your teams health and safety is a priority
• Help to manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaign's to promote the brand and national fundraising initiatives.
• Help to manage an effective stock processes through the Epos operation

Benefits

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Refer a Friend scheme - £250 payment
• Access to Employee support programme
• Staff discount with thousands of retailers
• Enhanced maternity, paternity and adoption pay
• And lots more. Please visit our careers website for the full list.

Interview date: TBC

Closing date : 14th June

If you want more than just a job, We want you. Join the team and be there when it matters.

Sue Ryder supports people through the most difficult times of their lives. Whether that's a terminal illness, the loss of a loved one or a neurological condition - we're there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can. Shops, including boutiques, vintage and retro shops, and large format stores, we want to continue drive up the income that our retail operations generate.