Assistant Restaurant Manager

TN United Kingdom; Glasgow; On-site; GBP 22,000 - 32,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Food & Beverage Manager to join their dynamic team. This role is centered around enhancing guest experiences and ensuring exceptional service standards are met. The ideal candidate will possess strong supervisory skills and a passion for the hospitality industry, with the ability to lead by example. You will enjoy a culture that promotes talent development and offers a competitive benefits package, including discounted hotel rates and opportunities for career progression. If you are ready to make every moment matter for guests, this is the perfect opportunity for you.

Benefits

Discounted Hotel Team Travel Rates

Individual Development Plan

Complimentary Meal on Duty

Uniform Provided

Access to Employee Assistance Programme

28 Days Holiday for Full Time Team Members

Free Use of Leisure Facilities

Qualifications

• Strong supervisory skills with a hands-on approach to management.
• Commitment to delivering exceptional guest service in hospitality.

Responsibilities

• Support the smooth running of the food & beverage department.
• Supervise the team to foster growth and performance.

Skills

Guest Service

Supervisory Skills

Problem-Solving

Communication Skills

Education

Experience in Food & Beverage Service

Tools

IT Systems

Job description

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Pandox Highlander Opco Ltd is part of Radisson Hotel Group, one of the world’s most dynamic and fast-growing hotel companies. By saying yes, you will become part of our worldwide success story.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As Assistant Food & Beverage Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

We are a Living Wage Employer! - Everyone is treated fairly.

What We Offer Our Assistant Food & Beverage Manager:

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

1. Discounted Hotel Team Travel Rates around the world.
2. We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
3. Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
4. Contributory pension scheme and Life Assurance.
5. Complimentary meal on duty.
6. Uniform.
7. Access to the Employee Assistance Programme through Health Assured.
8. Fantastic opportunities to progress.
9. 28 days holiday for full time team members.
10. Free use of our leisure, pool and gym facilities at off-peak times *where applicable.

Key Responsibilities of the Assistant Food & Beverage Manager:

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved.
• Supervises the food & beverage team fostering a culture of growth, development and performance within the department.
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Requirements of the Assistant Food & Beverage Manager:

• Experience in food & beverage service.
• Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at