Assistant Restaurant Manager

TN United Kingdom; Carluke; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Restaurant Manager to ensure exceptional service and operational excellence. This role involves overseeing the fast-paced restaurant environment, leading a motivated team, and ensuring compliance with health and safety standards. The ideal candidate will have a passion for hospitality, commercial awareness, and the ability to train and develop staff for a first-class customer experience. Join a thriving and diverse culture committed to customer satisfaction and enjoy generous benefits, including flexible holidays and uncapped store discounts.

Benefits

Generous annual leave

50% off in Restaurants

25% off in Garden Centre

10% off in food halls

Financial wellbeing support

Access to Dobbies Academy

Confidential support and counselling

Qualifications

• Proven experience in restaurant management and a passion for hospitality.
• Ability to manage stock controls and adhere to health & safety regulations.

Responsibilities

• Oversee restaurant operations and lead an engaged team.
• Ensure compliance with health and safety regulations at all times.

Skills

Restaurant Management

Stock Management

Health & Safety Compliance

Customer Experience

Team Leadership

Commercial Awareness

Job description

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Our Assistant Restaurant Managers play an essential role in delivering an exceptional experience across our Restaurants – delivering tasty food, maintaining operational standards, smashing commercial targets, and ensuring food hygiene, whilst assisting the Restaurant Manager.

Responsibilities

• Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
• Lead an engaged team, focused on delivering a great customer experience and making it work for our customers.
• Ensure strict compliance with health and safety regulations at all times.
• Implement effective stock management controls to minimise wastage and ensure the kitchen has everything needed to serve our customers.
• Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures like Afternoon Teas.
• Communicate effectively with central support teams to maintain smooth operations and provide feedback for business improvement.
• Work as part of the Garden Centre Management team to deliver a safe working environment, a commercially successful store, and a great place to work for colleagues.

Who we are looking for

• You will bring passion for hospitality with proven experience in restaurant management.
• Commercial awareness and understanding of budgets, profitability, sales driving, and improving operational methods.
• A proven ability to manage stock controls and adhere to health & safety regulations strictly.
• Ability to identify training needs and effectively coach and train all levels to ensure a first-class customer experience and safe environment.
• Adaptability: act quickly and enthusiastically to changing priorities, workloads, and regulations.
• Positivity in managing change, leading the team with care and motivation to deliver the best.
• Demonstrate our values at all times: being one team, improving every day, bringing a smile, living and breathing gardens, and making it work for our customers.

What we offer

• Generous annual leave entitlement, with holidays flexible around statutory days.
• Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in food halls.
• Access to Wagestream for financial wellbeing support, including earnings access ahead of pay, saving, and financial advice.
• Support from Retail Trust: confidential support, virtual GP, free counselling, and retail rewards.
• Access to Dobbies Academy for continuous development through eLearning and training programs.
• A thriving, passionate, diverse culture committed to customer satisfaction.

About Us

Founded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. Our passion for gardens and plants is reflected in our products, services, and community events. Many stores feature a restaurant or coffee shop, providing a relaxed environment for customers. We are dedicated to being a great place to work, encouraging colleagues to be their best and celebrate success. Together, we make it work for our customers.