Assistant Restaurant Manager

TN United Kingdom; Turnberry; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager Tournant to join their renowned team at a legendary resort. In this dynamic role, you'll assist in managing day-to-day operations across multiple venues, ensuring exceptional guest experiences and adherence to brand standards. With a focus on customer satisfaction, you'll lead a team to deliver outstanding service while managing inventory and labor budgets. This opportunity offers ongoing training and development, along with a range of employee benefits, making it an exciting role for those passionate about hospitality and service excellence.

Benefits

Subsidised Staff Accommodation

Meal on Duty

Discounted Room Rates

Discounts at F&B Outlets

Access to Spa and Gym Facilities

Uniform Provided

Employee Assistance Programme

Ongoing Training and Development

Qualifications

• Must have previous supervisory experience in the F&B sector.
• Knowledge of local food hygiene and sanitation standards is essential.

Responsibilities

• Assist in managing multiple venues and events across the resort.
• Ensure exceptional guest experiences by responding to needs and questions.
• Manage workload distribution and uphold brand standards.

Skills

Supervisory Experience

Food & Beverage Standards Knowledge

Customer Service Skills

Data Analysis

Adaptability

Education

Eligibility to live and work in the UK

Job description

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Assistant Manager Tournant

Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary Duel in the Sun team.

Position Scope:

Within Brand Standards, effectively assisting the F&B services manager in managing the day-to-day running of multiple venues and events across the resort. This includes, but is not limited to, rostering, adhering to labor forecasting budgets, implementing upselling opportunities, customer satisfaction, employee satisfaction, delivering service standards, inventory, and supply management.

Priorities in the role include but are not limited to:

• Respond appropriately to all guest needs and questions, ensuring we deliver an exceptional guest experience.
• Effectively manage distribution of workload amongst self and direct reports and manage employees to ensure performance expectations are met.
• Provide assistance with menu choices; displaying an understanding of the impact menu choice has on profitability and productivity.
• Manage and uphold all brand standards and lead ambassadors in doing the same.
• Communicate and administer the F&B strategy to all internal parties.
• Manage the yield of inventories in accordance with budget guidelines.
• Offer support and assistance to the Food & Beverage Services Manager where required.

Qualification Standards

• Must be eligible to live and work in the UK.
• Excellent grooming standards, offering the correct example to ambassadors.
• Previous experience in a supervisory role is essential.
• Knowledge of all F&B standards; quality of presentation, service, and products.
• Knowledge of local Food Hygiene and sanitation standards.
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by the computer.
• Must be able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.

Benefits include:

• Subsidised staff accommodation (if required).
• Access to a meal on duty in the staff canteen.
• Turnberry Friends & Family Rooms Programme - discounted room rates at Trump Turnberry, available to you and your family.
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
• Resort Facilities – use of the Spa, Gym, and Golf facilities (subject to some restrictions).
• Trump Hotels Associate and Friends & Family Rates - discounted room rates at all Trump Properties.
• Uniforms - a uniform will be provided, and items will be laundered at the Company's expense.
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines.
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available.