Assistant Reservations Sales Manager

Momentus Hotel Alexandra; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent hotel in London is seeking a Reservations Supervisor to assist in managing the Reservations section. The ideal candidate will have at least 2 years of experience, strong communication skills, and the ability to work independently. Responsibilities include training staff, ensuring optimal room utilization, and handling operational tasks. This position requires shift work and familiarity with Opera is advantageous.

Qualifications

• At least 2 years of prior experience in a similar role.
• Strong communication skills necessary for customer interaction.
• Ability to work independently and manage a team.

Responsibilities

• Assist the Reservations Sales Manager in supervising the Reservations section.
• Lead and train Reservations Sales Officers and Executives.
• Ensure maximum room utilization when monitoring room allotments.
• Handle correspondence and prepare necessary statistical data.
• Take over daily tasks in the absence of the Reservations Sales Manager.

Skills

Good communication skills

Independence

Ability to work on shifts

Tools

Opera

Job description

Job Description

• To assist the Reservations Sales Manager in directing & supervising the activities of the Reservation section.
• To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs.
• To ensure maximum room utilization when monitoring room allotments
• To handle all correspondence promptly and prepare statistical data when required.
• Taking over the daily task if the Reservations Sales Manager is absent due to some reason.

Requirements

• At least 2 years of prior experience
• Independent
• Good communications skills
• Able to work on shifts
• Prior experience with Opera is an added advantage