Assistant Pay & Reporting Officer

Devon & Somerset Fire & Rescue Service; Clyst St. George; On-site; GBP 29,000 - 33,000; Full time

Job summary

A public service organization in Exeter is looking for a Pay and Reporting Assistant Officer. This permanent full-time role offers a competitive salary starting at £29,540 and rising to £32,061 annually. The successful candidate will manage payroll data, ensure timely processing of claims, and produce detailed reports. The organization prides itself on enhancing community safety through skilled workforce dedication and offers numerous employee benefits, including flexible working, a generous pension scheme, and professional development opportunities.

Benefits

Flexible working arrangements

Generous pension scheme

Ample annual leave

Family leave policies

Access to physiotherapy services

Professional development opportunities

Free gym access

Support for eye care and wellness programs

Confidential counselling services

Cycle-to-work scheme

Qualifications

• Experience in maintaining and updating databases and spreadsheets.
• Ability to process payroll data accurately and on time.
• Strong analytical skills for data reconciliation and reporting.

Responsibilities

• Maintain and update essential spreadsheets and systems.
• Reconcile monthly payroll data to ensure accuracy.
• Assist with producing regular reports from HR databases.

Skills

Data management

Report generation

Attention to detail

Data analysis

Tools

Gartan

iTrent

Microsoft Excel

Job description

Join Our Team as a Pay and Reporting Assistant Officer at Devon and Somerset Fire and Rescue Service!

Devon and Somerset Fire and Rescue Service, the largest non‑metropolitan Fire and Rescue Service in England, has the opportunity for a Pay and Reporting Assistant Officer to join our People Services team based at our Service Headquarters in Exeter. This is a permanent, full‑time position (37 hours per week) that offers a competitive salary starting at £29,540 rising annually to £32,061 (gross) pro rata per annum.

About Us

At Devon and Somerset Fire and Rescue Service, our mission is to create a safer world by preventing fire and rescue emergencies. We pride ourselves on our fantastic reputation, built on the dedication and expertise of our skilled workforce. By joining us, you will be a key player in enhancing the services we provide across beautiful Devon and Somerset.

Key Responsibilities

• To be responsible for maintaining and updating essential spreadsheets, databases and systems, in accordance with the Data Protection Act. This will include the input and processing of pay and personnel data and taking any associated follow‑up actions.
• To ensure that operational activity and availability claims are extracted from Gartan systems and processed accurately for every payment run.
• Actively participating in reconciliation of monthly payroll data to ensure that this action is completed on time and in full.
• To facilitate the reconciliation of absence data between Gartan and iTrent as part of the monthly payroll process and minimise overpayment situations for on‑call colleagues.
• Handling payment errors, including identification of causes, liaising with stakeholders, overseeing administration of salary advances, the recovery / reconciliation in subsequent months, the production of suitable correspondence to affected individuals and escalating casework / concerns where appropriate.
• With advice and guidance from System admin / Payroll lead roles, to support with table maintenance of the payroll system and some testing processes for planned upgrades or system development, as and when required.
• To regularly produce reports in relation to the content of the HR database and payroll output, ensuring that the data is presented accurately and in a user‑friendly format, including look‑up functions, pivots, slicers and graphs where appropriate.
• To assist with provision of data for additional reporting requirements on an ad‑hoc basis, such as Subject Access Requests, FOIs and organisational data returns (including ONS and HMI).
• As part of the wider pay team and monthly processes, ensure that the payroll system is maintained and updated to reflect employment variations including new joiners, leavers, position and grade changes, and also changes in personal particulars (i.e. name, address etc.).
• Ensure that deductions, subscriptions, recoveries and other third‑party payments are recorded and implemented accurately and in a timely manner in collaboration with the payroll provider.

What We Offer

• Flexible working arrangements to promote work‑life balance
• A generous pension scheme for your future
• Ample annual leave to recharge and refresh
• Family leave policies that support your loved ones
• Access to physiotherapy services for your well‑being
• Opportunities for professional development and progression
• Free gym access and personalised fitness coaching
• Support for eye care and wellness programs
• Exclusive Blue Light Membership discounts
• Affordable healthcare options through Benenden Health
• Engaging sports and social groups for community building
• Confidential counselling services and mental health support
• Access to the Firefighters Charity for additional support
• A cycle‑to‑work scheme to promote healthy commuting

How to apply

If you’re ready to take the next step in your career while contributing to the safety of our communities, we want to hear from you! Join us in our mission to create a safer world and become an integral part of our outstanding team.

Closing date: 23:59hrs Wednesday 7 January 2026

Please apply via the Devon & Somerset Fire & Rescue website.