Assistant Nights Manager

De Vere Ltd.; Mortimer; On-site; GBP 29,000; Full time

Job summary

A premier hotel establishment in Mortimer seeks an Assistant Nights Manager to oversee nightly hotel operations and ensure guest safety and comfort from 10:30 PM to 7 AM. Ideal candidates possess hospitality experience and the ability to deliver exceptional customer service. Benefits include a salary of £28,119 per annum, free meals on duty, complimentary hotel stays, and extensive development opportunities in a supportive team environment.

Benefits

Free meals on duty

Complimentary Leisure Club access

Paid day off on birthday

Two-night stay with dinner annually

£50 colleague rates for overnight stays

31 days annual leave

Discounts on retail and leisure activities

Employee Assistance Programme

Qualifications

• Experience of working during night hours.
• Previous experience in a guest-focused service role.
• Confidence in delivering high standards of service.

Responsibilities

• Oversee hotel operations during the night shift.
• Conduct night audits and guest check-ins/outs.
• Ensure guest safety and comfort throughout the night.

Skills

Hospitality experience

Night shift experience

Customer service focus

Ability to handle security and safety

Job description

De Vere Wokefield Estateset in 250 acres of rural Berkshire parkland is home to a historic Mansion House filled with traditional features and the contemporary Wokefield Place that offers state of the art facilities. It has 376 bedrooms and suites, 39 meeting rooms with large event space and a high tech dedicated conference building, an 18-hole PGA approved championship golf course and leisure club. Benedict's Bar, The 1560 Restaurant, The View Restaurant and our Summerhouse are some of our amazing food and beverage options at Wokefield Estate: there really is something for everyone.

Your commute: just outside Reading, we're 10 minutes from J11 of the M4, with fast and direct trains from London Paddington to Reading Train station.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Assistant Nights Manager

Do you have what it takes to ensure De Vere Wokefield Estate runs smoothly during the night shift?

De Vere Wokefield Estate in Reading are recruiting for an Assistant Night Manager to join the team. This role is pivotal in overseeing the nightly hotel operation runs smoothly, ensuring the safety and comfort of our guests, and maintaining our high standards of service.

In return this role offers £28,119 per annum plus excellent benefits including free use of leisure facilities, meals on duty, an annual complimentary 2 night stay with dinner at a De Vere Hotel plus additional stays for only £50 and a paid day off your birthday in addition to your holidays.

As the Assistant Night manager you will look after our guests and the Hotel between the hours of 10.30pm and 7am, 5 nights out of 7 each week. You will complete the night audit, check guests in and out of the hotel as required, complete hotel walkarounds throughout the night ensuring security and safety, and deal with any issues or complaints occurring overnight.

You will be on duty with at least one other member of the nights team and our events team members will often be on site until the early hours of the morning when we have weddings/events taking place.

Would this role suit you?

• • Do you have experience of working during night hours and would this suit your lifestyle?
• • Do you have hospitality experience or experience in a guest focused service role?
• • Do you enjoy talking to people and delivering high standards of service?
• • Would you feel confident working at night in a large Hotel with one other colleague and taking responsibility for our guests health & safety?

If the answer to these questions is yes, then we would welcome you to apply!

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Assistant Nights Manager.

• £28,119 per year
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 31 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.