Assistant Medical Secretary

Cwm Taf Morgannwg University Health Board; Llantrisant; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional health board in Wales is seeking an Assistant Medical Secretary to provide confidential and comprehensive support to surgical consultants. The role involves managing appointments, liaising with patients, GPs, and other health boards, and ensuring smooth patient experiences. Ideal candidates will have good interpersonal skills, accurate typing ability, and relevant qualifications like RSA/OCR III in word processing, along with Welsh language skills at Level 3 preferred. This position offers competitive benefits and a supportive work environment.

Benefits

Generous leave

Flexible work options

Career growth opportunities

Access to ongoing learning and development

Pension scheme

Qualifications

• Good standard of education required.
• Experience in a similar role is preferred.
• Welsh speaking/listening skills at Level 3 or above are advantageous.

Responsibilities

• Provide comprehensive secretarial support to Surgical consultants.
• Manage consultants' diaries and prioritise results.
• Liaise with patients and external health boards.

Skills

Interpersonal skills

Accurate typing

Audio typing

Shorthand

Welsh language skills (Level 3)

Education

RSA/OCR III in word processing or equivalent

ECDL (European Computer Driving Licence)

Tools

Microsoft Office

Myrddin or patient administration system

Job description

Go back Cwm Taf Morgannwg University Health Board

Assistant Medical Secretary

The closing date is 05 January 2026

To contribute to the provision of health care to the people of Cwm Taf Morgannwg University Health Board by providing confidential and comprehensive secretarial service to the consultant and associated team within the consultant's speciality. Following appropriate systems, procedures, policies and processes, ensuring efficient and accurate typing skills are performed and that timely communication is carried out to allow the patients to experience a smooth journey at all times.

Main duties of the job

To provide comprehensive secretarial/administrative support to the Surgical consultants and their team.

Routine typing/audio typing of clinical correspondence. Managing Consultant's diaries, prioritising results, organising clinical activity. Liaising with patients, GPs and outside Health Boards to provide treatment and care

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesnt mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

Detailed Job Description attached

To provide comprehensive secretarial/administrative support to the Surgical consultants and their team.

Routine typing/audio typing of clinical correspondence. Managing Consultants diaries, prioritising results, organising clinical activity. Liaising with patients, GPs and outside Health Boards to provide treatment and care

Person Specification

Education/Qualifications/Training

• RSA/OCR III in word processing or equivalent level OR oGood standard of education
• ECDL (European Computer Driving Licence)

Experience

• Working using own initiative and as part of a team. oPrevious experience as an assistant medical secretary or similar role. oWorking to deadlines oBeing able to determine priorities
• Working as a Medical Secretary oExperience of working in a hospital environment. oWorking with multi-disciplined colleagues in a busy environment

Skills

• Good interpersonal and communication skills oAccurate typing and the ability to use an audio type back system
• Ability to take shorthand. o
• Welsh language speaking/listening skills at Level 3 or above

Knowledge

• Understanding of Office Software packages oSetting up office systems oKnowledge of Myrddin or patient administration system and tracker
• Microsoft office packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board