Assistant Manager: Monthly Bonus, Shift Pay & Food Discounts

Hollywood Bowl Group; York and North Yorkshire; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Extra £1/hour bonus

Centre outperformance bonus

40-hour contract + overtime

50% staff food discount while working

Pension plan (optional)

28 days holiday + service-based extra

Centre Manager in Training

Free games vouchers

30% staff discount for you and up to 5

Employee support programme

Healthcare cash plan

Long service awards

Charity donation on induction

Enhanced parental leave

Job summary

Hollywood Bowl Group is seeking an Assistant Manager for our busy centre. You will receive a thorough induction and training across lanes, bar and diner, and amusements, with a focus on delivering exceptional customer experiences.

As part of a dynamic team, you will coach colleagues, drive centre performance, and support the General Manager in achieving financial targets while ensuring a safe, fun environment for guests.

Qualifications

• Management experience within leisure, hospitality, or retail preferred.
• Strong customer service orientation and communication.
• Ability to inspire and develop large teams.
• Willingness to work nights and weekends.

Responsibilities

• Coach and mentor the team to deliver exceptional front-of-house service.
• Run an exceptional operation across lanes, bar, diner and amusements.
• Support the General Manager in delivering centre goals and financial targets.
• Maintain high standards and a safe, fun environment for customers.

Skills

Management experience

Customer service

Team leadership

Flexible hours

Job description

Hollywood Bowl Group is seeking an Assistant Manager for our busy centre. You will receive a thorough induction and training across lanes, bar and diner, and amusements, with a focus on delivering exceptional customer experiences.

As part of a dynamic team, you will coach colleagues, drive centre performance, and support the General Manager in achieving financial targets while ensuring a safe, fun environment for guests.