Assistant Manager: Lead Teams, Elevate Guest Experience

Hollywood Bowl Group; West of England; Presencial; GBP 26 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly bonus scheme (£1/hr)

Centre Manager in Training programme

50% food discount while working

28 days holiday (+ age/service)

Optional pension plan

Free monthly game vouchers

30% discount on food and drink for you

Team Member Support Programme (counsel

Healthcare cash plan

Long service awards

£15 charity donation after induction

Resumo da oferta

Hollywood Bowl Group seeks an Assistant Manager to lead a busy centre, ensuring outstanding customer service and smooth front-of-house operations. You will coach teams, support the General Manager, and drive centre performance while maintaining a fun, safe environment for guests.

You will benefit from a structured induction, opportunities to train with our Centre Manager in Training programme, and various employee perks in a dynamic, family-focused entertainment business.

Qualificações

• Experience managing teams in leisure, hospitality or retail.
• Passion for delivering excellent customer service.
• Proven ability to inspire and develop large teams.
• Willingness to work nights and weekends.
• Driven to succeed in a busy entertainment centre.

Responsabilidades

• Coach and mentor the team and run an exceptional front-of-house operation.
• Support the General Manager back-of-house to deliver centre goals and financial targets.
• Ensure the centre maintains the highest standards and a fun, safe environment for customers.

Conhecimentos

Management experience

Customer service

Team leadership

Night/weekend work

Desire for success

Descrição da oferta de emprego

Hollywood Bowl Group seeks an Assistant Manager to lead a busy centre, ensuring outstanding customer service and smooth front-of-house operations. You will coach teams, support the General Manager, and drive centre performance while maintaining a fun, safe environment for guests.

You will benefit from a structured induction, opportunities to train with our Centre Manager in Training programme, and various employee perks in a dynamic, family-focused entertainment business.