Assistant Manager - Lead Team, Drive Profit

Five Guys; Thurrock; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

An achievable bonus scheme worth up to

Secret Shopper bonus worth up to £2,0

High Performer Awards and Bonuses

Long service Love2Shop voucher reward

33 Days paid holiday

Paid breaks

Free burgers, fries and shakes onshift

Life assurance

Stream wellbeing app access

Development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Job summary

Five Guys in Thurrock is hiring an Assistant Manager to co-lead a high-energy restaurant. You will work closely with the General Manager to deliver top-tier burgers and fries, while coaching teams to achieve store results and exceptional customer service.

You’ll own a portion of P&L responsibilities, manage labor costs, and uphold food safety standards, ensuring the guest experience remains outstanding. This role offers career growth within a people-first culture.

Qualifications

• 1–2 years of management in a high-volume hospitality or QSR setting.
• Proven track record of delivering strong guest satisfaction and mystery shopper results.
• Experience assisting with P&L management, labor cost control, and inventory/waste.
• Knowledge of food safety and health & safety standards.

Responsibilities

• Lead shift from the front, working on the line and dining area.
• Support the General Manager to deliver perfect burgers and fries and store results.
• Create an engaging, values-led work environment for the team.
• Ensure every customer is delighted with their Five Guys experience and handle complaints openly.
• Drive sales while controlling costs and ensure smooth shift operations.
• Develop and nurture talent to build a strong pipeline for future leadership.

Skills

People leadership

Guest experience optimization

P&L awareness

Team coaching

Flexible shifts

Job description

Five Guys in Thurrock is hiring an Assistant Manager to co-lead a high-energy restaurant. You will work closely with the General Manager to deliver top-tier burgers and fries, while coaching teams to achieve store results and exceptional customer service.

You’ll own a portion of P&L responsibilities, manage labor costs, and uphold food safety standards, ensuring the guest experience remains outstanding. This role offers career growth within a people-first culture.