Restaurant Assistant Manager — Lead Teams, Drive Profits

Five Guys; Castleford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus up to 15% of annual salary

Secret Shopper bonus up to £2,000

Long service rewards

33 days holiday

Free meals on shift

Pension scheme

Wellbeing support via Stream

Job summary

Five Guys in the United Kingdom is hiring an Assistant Manager to lead shifts, coach teams and drive store results. You’ll deliver the Five Guys experience on the floor and on the line, ensuring superb guest service and smooth operations.

As a hands-on leader, you’ll work with the General Manager to optimise profitability, control costs and develop your team, while living our values of competitive spirit, enthusiasm and integrity.

Qualifications

• Experience: at least 1–2 years of management in a high-volume hospitality or QSR.
• Customer satisfaction: track record of guest scores, engagement and positive reviews.
• Financial responsibility: experience with P&L, labour costs, inventory/waste control.
• Leadership: proven ability to lead, coach and develop a team.
• Operational excellence: knowledge of food safety, health & safety and hygiene ratings.
• Flexibility: available for evenings, weekends and holidays.

Responsibilities

• Lead Shift Managers and Crew on the line and dining area.
• Support General Manager in delivering perfect burgers and fries, store results, and an above-and-beyond guest experience.
• Create an awesome working environment aligned with Five Guys values.
• Ensure every customer is delighted and handle complaints openly and honestly.
• Ensure shifts run smoothly and implement long-term planning.
• Own the P&L, drive sales and control costs.
• Spot and develop talent to ensure a strong pipeline.

Skills

Leadership

Team coaching

Customer service

Food safety knowledge

P&L experience

Job description

Five Guys in the United Kingdom is hiring an Assistant Manager to lead shifts, coach teams and drive store results. You’ll deliver the Five Guys experience on the floor and on the line, ensuring superb guest service and smooth operations.

As a hands-on leader, you’ll work with the General Manager to optimise profitability, control costs and develop your team, while living our values of competitive spirit, enthusiasm and integrity.