Assistant Manager: Lead Teams, Drive Profit & Service

Five Guys; Sefton; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Bonus up to 15%

£2,000 Secret Shopper bonus

Long service Love2Shop

33 days holiday

Free burgers & shakes

Life assurance

Pension scheme

Wellbeing app Stream

Annual manager conference

Job summary

Five Guys is seeking an Assistant Manager to join our busy team. You will work with the General Manager to lead the restaurant, coach staff on the line and dining area, and drive profitability while maintaining customer service excellence.

You will own shifts, manage costs, and develop talent for future roles such as Deputy GM or Area Trainer. A strong guest focus and experience in high‑volume hospitality are essential.

Qualifications

• Minimum 1–2 years of management experience in a high‑volume hospitality or QSR environment.
• Strong guest focus with a track record of customer satisfaction and positive reviews.
• Experience assisting with P&L, labour control, and inventory/waste management.

Responsibilities

• Lead, coach and inspire teams to deliver profitability and excellent customer service.
• Ensure shifts run smoothly, manage the line and dining area, and handle complaints openly.
• Drive sales while controlling costs and own the shift’s performance and plan.
• Spot and develop talent, creating a strong pipeline for future leadership roles.
• Uphold Food Safety, Health & Safety standards and maintain hygiene ratings.

Skills

Management experience

People leadership

Customer service focus

P&L awareness

Food safety knowledge

Job description

Five Guys is seeking an Assistant Manager to join our busy team. You will work with the General Manager to lead the restaurant, coach staff on the line and dining area, and drive profitability while maintaining customer service excellence.

You will own shifts, manage costs, and develop talent for future roles such as Deputy GM or Area Trainer. A strong guest focus and experience in high‑volume hospitality are essential.