Assistant Manager: Lead Teams, Drive Sales & Guest Experience

Five Guys; East Boldon; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Bonus up to 15%

Secret Shopper bonus £2,000

33 days paid holiday

Free burgers, fries & shakes on shift

Life assurance

Job summary

Five Guys in the United Kingdom is seeking an Assistant Manager to partner with the General Manager in driving profitability and delivering exceptional guest experiences. You will lead teams on the shop floor and the dining area, coach staff, and ensure compliance with food safety standards while maintaining high energy on busy shifts.

You will own elements of the P&L, optimise labour costs, and spot development opportunities for your team, with a view to progressing to Deputy General Manager or

Qualifications

• Minimum 1–2 years of management experience in a high-volume hospitality or QSR environment.
• Demonstrated leadership, coaching and customer service excellence.

Responsibilities

• Lead, inspire and coach teams to achieve profit targets and excellent customer service.
• Ensure smooth shift operations and strong P&L ownership.
• Drive sales opportunities while controlling labor costs and waste.
• Respond promptly to customer feedback with openness and integrity.
• Develop talent and succession for future roles (Deputy GM/GM).

Skills

Management experience

Job description

Five Guys in the United Kingdom is seeking an Assistant Manager to partner with the General Manager in driving profitability and delivering exceptional guest experiences. You will lead teams on the shop floor and the dining area, coach staff, and ensure compliance with food safety standards while maintaining high energy on busy shifts.

You will own elements of the P&L, optimise labour costs, and spot development opportunities for your team, with a view to progressing to Deputy General Manager or