Assistant Manager: Lead a High‑Energy Lounge Team

Lounge Underwear Ltd.; Ivy Chimneys; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality group in the UK is seeking an Assistant Manager to support the General Manager and enhance customer experiences. You'll maintain high service standards and drive team engagement in a fast-paced environment. Ideal candidates will have experience in hospitality management, a passion for people, and strong communication skills. Benefits include overtime pay, discounts on food and drinks, and career development opportunities within a growing business.

Benefits

Overtime pay for extra hours

Staff food on every shift

50% off food and drinks

Paid breaks

28 days holiday pro rata

Enhanced maternity and paternity pay

Staff party - Loungefest!

Competitions and incentives

Company pension scheme

Long service awards

Wagestream pay management

Support via Licenced Trade Charity

Career development opportunities

Achievable bonuses

Tips shared across the team

Christmas and Boxing Day off

Qualifications

• Experience as Assistant Manager, Deputy Manager or Supervisor in restaurant/bar settings.
• Strong talent in hospitality and people management.
• Driven individual who overcomes challenges effectively.
• Excellent literacy and attention to detail for reporting.
• Good communication and rapport-building skills.
• Self-motivated and able to work under pressure.
• Knowledge of sales forecasts and HR best practices.

Responsibilities

• Support the General Manager in day-to-day operations.
• Drive sales and team retention efforts.
• Maintain customer service standards.
• Involve in rotas and team engagement.
• Handle customer feedback to enhance experience.

Skills

Hospitality management

People management

Sales building

Communication

Attention to detail

Job description

A leading hospitality group in the UK is seeking an Assistant Manager to support the General Manager and enhance customer experiences. You'll maintain high service standards and drive team engagement in a fast-paced environment. Ideal candidates will have experience in hospitality management, a passion for people, and strong communication skills. Benefits include overtime pay, discounts on food and drinks, and career development opportunities within a growing business.