Assistant Manager

Foot Locker; West Yorkshire; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days holiday

Staff discount 30-50%

Employee Assistance Program

WellHub App

Sick Pay

Head Office Internships

Ambassador Programme

Development opportunities

Job summary

Foot Locker in Leeds (West Yorkshire) seeks an experienced Store Manager to lead the team, drive sales, manage store operations, training, and asset protection. In the absence of the Store Manager, you will assume all duties and work to maximize profit goals for the store.

You will coach staff, ensure exceptional customer service, and uphold product knowledge while fostering a positive, inclusive work environment. Great benefits and career development opportunities available.

Qualifications

• Demonstrated leadership in a customer-facing sales environment.
• Minimum 3 years in retail store management.
• Confident in engaging customers to deliver an elevated experience.
• Motivated by achieving results from customer interaction and athletic products.
• Resourceful and versatile in a rapidly changing omni-channel retail environment.
• Strong cognitive and mathematical skills for problem analysis and financial considerations.
• High level of ethics, values, integrity and trust.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Coaching and motivating your team to drive sales and deliver exceptional customer service.
• Ensuring high levels of customer satisfaction through product knowledge and teamwork.
• Delivering sales, customer experience, merchandising, and operational expectations.
• Acting as a partner between customers, sales associates and store leadership.
• Learning and sharing product knowledge and trends to fit customer needs.
• Maintaining awareness of all product knowledge and current trends.
• Contributing to a positive and inclusive work environment.

Skills

Leadership

Retail management

Customer engagement

Sales performance

Adaptability

Analytical skills

Ethics & integrity

Flexible availability

Job description

Overview

You can't think of anywhere else you'd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Overview

You can't think of anywhere else you'd rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Qualifications

• Demonstrated leadership ability with at least 3 years of experience in a customer-facing sales setting
• At least 3 years retail store management experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer's needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Benefits

• 28 days holiday - plus an extra day per year for the first 5 years!
• Associate discount of between 30 - 50%
• Employee Assistance Program - Retail Trust
• WellHub App: Employee wellbeing, discounted gym rates, health apps
• Company Sick Pay scheme
• Head Office Internships
• Striper Ambassador Programme
• Development Opportunities

Address
133, 135 And 137 Briggate
City
Leeds (West Yorkshire)
State/Province
UK
Postal Code
LS1--6BR