Assistant Manager

Abercrombie & Fitch; Stratford-upon-Avon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global specialty retailer is seeking an Assistant Manager in Stratford-upon-Avon. This multi-faceted role involves driving sales results, ensuring excellent customer service, and managing daily operations. The ideal candidate will demonstrate strong problem-solving abilities, teamwork skills, and a passion for fashion. Responsibilities include overseeing store presentations, staff management, and operational efficiency. Join us in a supportive environment that values growth and development in your career.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Private Medical Insurance

Life and Disability Insurance

Paid Parental and Adoption Leave

Training and Development Opportunities for Career Advancement

Qualifications

• Ability to thrive in a fast-paced and challenging environment.
• Self-starter who can manage multiple tasks efficiently.

Responsibilities

• Ensure exceptional customer experience in the store.
• Oversee daily store operations and drive sales.
• Conduct staffing, scheduling, and payroll management.

Skills

Fluency in English

Strong problem-solving skills

Team-building skills

Drive to achieve results

Fashion interest & knowledge

Education

Bachelor's Degree OR one year of supervisory experience in a customer-facing role

Job description

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations, and product knowledge. They also lead talent development, from recruiting and training to engagement and development. Our promote‑from‑within philosophy gives Assistant Managers the opportunity to grow into future leaders within our store organization.

What You'll Do

• Customer experience
• Drive sales
• OMNI channel fulfillment
• Store presentation and sales floor supervision
• Store & stockroom operations
• Staffing, scheduling, and payroll managementTraining and development
• Communication
• Asset protection

Qualifications

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem‑solving skills
• Ability to thrive in a fast‑paced and challenging environment
• Team‑building skills
• Self‑starter
• Drive to achieve results
• Multi‑tasking
• Fashion interest & knowledge

About The Company

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. We curate assortments for their specific lifestyle needs and operate a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister, and Gilly Hicks, with a commitment to offering enduring quality and exceptional comfort. With over 750 stores worldwide across North America, Europe, Asia, and the Middle East, and e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com, we lead with purpose and always put our people first.

Benefits

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We offer:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Day per Year
• Merchandise Discount
• Private Medical Insurance
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development Opportunities for Career Advancement

We believe in promoting from within a global team that celebrates you for being YOU.

Employment Terms

This role is subject to a 90‑day probationary period.