Assistant Manager

Pheasant; Shefford Woodlands; On-site; GBP 34,000; Full time

Job summary

A premium food-led pub with rooms is seeking an Assistant Manager to support the General Manager in daily operations. You will lead service, train and motivate a passionate team, and deliver exceptional customer service. The role offers a competitive salary of £34k plus service charge, development opportunities, and various perks including holidays and discounts. Ideal candidates will be enthusiastic and committed to a career in hospitality.

Benefits

Access to Career Pathway

Fully funded apprenticeships

Discounts at Young's Pubs

Free Meals

28 Days holiday

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Proactive approach to team management.
• Ability to maintain high standards of service.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead service on the floor and maintain exceptional standards.
• Train and motivate the team.

Skills

Exceptional customer service

Team management

Enthusiasm for hospitality

Job description

Assistant Manager

The Pheasant Inn bordering the village of Shefford Woodlands and overlooking Berkshire’s famed Valley of the Racehorse, our beautiful country inn has a hospitality pedigree that stretches back 450 years. Nestled among the scenic rolling fields of chalk downlands, yet less than a mile from the M4, our 14 bedrooms offer the weary traveller an idyllic haven.

Our regularly changing menus highlight the very best of the seasonal bounty; with flavour and provenance in abundance.

Our dishes are simple, classic & flavourful, ensuring that we showcase the finest, seasonal British ingredients throughout our menu.

Our bedrooms are Bright, beautifully designed and incredibly comfortable, our bedrooms are perfect for your UK staycation. Book yourself a long, leisurely weekend getaway, or settle in for longer.

A relaxed but knowledge-focused working environment allows our teams to operate with the best knowledge possible to portray to our guests; whilst setting our team at the centre of all we do!

Assistant Manager - Food led pub with rooms - development opportunities- £34k plus service charge.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

As a premium food-led pub with rooms, we pride ourselves on delivering warm, genuine hospitality and top-tier service that matches our one rosette menu. You’ll be supporting the General Manager in all aspects of day-to-day operations— from leading service on the floor and maintaining exceptional standards, to training and motivating the team. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic and driven to continue the success of our pub and play a pivotal part in ensuring delight for our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.