Assistant Manager

Mitchells & Butlers PLC; Richmond; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality organization in Richmond is seeking an experienced Assistant Manager to support the General Manager in daily operations. You will motivate your team to deliver excellent guest experiences and act as Duty Manager when needed. Ideal candidates will have experience in hospitality management, exceptional communication skills, and a passion for mentoring. This position offers significant career progression opportunities and staff discounts across various brands.

Benefits

33% discount across all brands

Pension plan

28 days paid holiday

High-street shopping discounts

Free shares for employees

Team Socials

Qualifications

• Experience in a management position within hospitality.
• Ability to train and inspire team members.
• Strong communication skills for guest interaction.

Responsibilities

• Support the General Manager in daily operations.
• Train and inspire the team to deliver high-quality service.
• Act as Duty Manager when General Manager is absent.
• Lead the team to create memorable guest experiences.

Skills

Management experience

Communication skills

Motivation

Team leadership

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Assistant Manager at the Botanist on the Green, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Through your passion and drive you will motivate your team to deliver excellent guest experience, mentoring each individual to be the best that they can be!

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Amazing progression opportunities! We believe in growing our own talent. Last year, we promoted over 150 Assistant Managers to General Managers.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares! There's also a free employee helpline – to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU’LL…

• Use your management experience to support the General Manager in the day to day running of the business, being the Duty Manager when they are not around.
• Use your communication skills to train and inspire your team to deliver food, drink, and service to be proud of.
• Be the role model and guide development within your team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

At M&A, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.