Assistant Manager

Young's; Esher; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community pub chain is seeking a motivated Assistant Manager to lead the team at The Wheatsheaf in Esher. The ideal candidate will possess a passion for exceptional customer service and a proactive approach to team management. You'll play a key role in training staff to enhance customer experiences while ensuring the success of pub operations. This position offers a pathway for career development and provides numerous benefits, including a company pension scheme and discounts on stays.

Benefits

20% discount in all pubs

30% discount on overnight stays

Free meals

28 days holiday per year

Company pension scheme

Access to training and development courses

Qualifications

• Experience as an Assistant Manager or in a similar role.
• Ability to train and develop a team.
• Motivated and driven towards success in hospitality.

Responsibilities

• Lead the team in delivering exceptional service.
• Train the staff to ensure customer satisfaction.
• Manage daily pub operations and maintain food quality.

Skills

Exceptional customer service

Proactive team management

Passion for hospitality

Job description

Assistant Manager

Nestled on Esher Green you'll find The Wheatsheaf, our community pub and well-loved local. Our family-friendly pub is a favourite for drinkers and diners alike, who can relax in our spacious bar, restaurant or outdoor terrace. Our menu boasts British seasonal pub classics as well as seasonal specials, made fresh in our kitchen. At Wheatsheaf, we’re passionate about developing our team, and we have an incredible career pathway available to unlock your potential throughout a transparent and supported career journey.

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food-focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.