Assistant Manager

Five Guys; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-known burger restaurant in Reading, Berkshire is seeking an experienced Assistant Manager to lead and inspire teams while ensuring excellent customer service. In this hands-on role, you will manage day-to-day operations, drive sales, and develop your team for future opportunities. You will be instrumental in maintaining a fun and positive work environment where both staff and customers thrive. The ideal candidate will demonstrate strong leadership skills and a passion for delivering unforgettable dining experiences.

Benefits

Bonus scheme up to 15% of annual salary

Employee discount program

Access to financial wellbeing app

Team competitions and events

Development opportunities

Enhanced maternity & paternity leave

Qualifications

• Experienced hands-on leadership skills.
• Ability to drive sales while controlling costs.
• Strong commitment to customer satisfaction.

Responsibilities

• Lead and inspire teams for operational success.
• Deliver exceptional customer service and handle complaints.
• Support the General Manager in achieving store results.
• Develop team talent for future leadership roles.

Skills

Leadership

Coaching

Customer service

Sales optimization

Job description

We're the burger restaurant with the uncomplicated formula : burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.

Rewards

• Bonus scheme up to 15% of annual salary
• Secret Shopper bonus up to £2,000
• High Performer Awards and bonuses
• Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
• Free burgers, fries and shakes while on shift
• Life assurance

Benefits and Perks

• Access to Wagestream financial wellbeing app
• Days out and social events, annual Assistant Manager conference, team competitions – Fry Cup and Olympics
• Five Guys employee discount program
• Wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us
• Enhanced Maternity & Paternity Leave

As an Assistant Manager you’ll be responsible for Shift Managers and Crew.

Supporting the delivery of perfect burgers and fries.

Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun.

Ensuring every customer is delighted with their order and their Guys experience – you will deal with complaints promptly in an open and honest way.

Leading from the front, you will be hands on working with the team on the line and on floor with customers.

Responsible for supporting your General Manager and delivering store results.

Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.

Running smooth day to day operations, thinking about long term plans.

Always leading with our values.

Developing your team to ensure there is a strong talent pipeline.

Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity.

People – Experienced hands-on leadership skills.

INCREDIBLE CAREERS WITH FIVE GUYS. If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.

Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office.

Five Guys isn't just a job – it can be a career.

Assistant Manager • Reading, Berkshire, United Kingdom