Assistant Manager

Zachary Daniels; Chatham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A market-leading retailer in Gillingham is seeking an ambitious Assistant Manager. You will lead your team in a fast-paced retail environment, focusing on delivering exceptional customer service and achieving store KPIs. The ideal candidate has proven experience in retail management and aspires to progress into Store Management. This role offers a competitive salary of up to £30,000, along with opportunities for genuine career progression. Join a company that's rapidly expanding across the UK and be a part of a dynamic team.

Benefits

Competitive salary

Career progression opportunities

Dynamic retail environment

Qualifications

• Experience in a fast-paced retail environment.
• Ability to drive team performance and customer service.
• Willingness to step into a leadership role and progress.

Responsibilities

• Support the Store Manager and lead a team.
• Manage department operations and ensure KPIs are met.
• Drive customer service excellence and team engagement.
• Oversee stock control and compliance standards.

Skills

Proven experience as an Assistant Manager

Strong organisational skills

Strong communication skills

Customer service orientation

Leadership skills

Job description

Join a Market-Leading Retailer | Assistant Manager | Gillingham

Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big.

About the Role

As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management.

Key Responsibilities

• Take ownership of a department and step up as Duty Manager when required
• Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control
• Drive exceptional customer service and team engagement
• Oversee stock control, merchandising, and compliance standards
• Ensure Health & Safety procedures are always followed
• Analyse store data to identify areas for improvement and growth

What We're Looking For

• Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment
• A hands-on leader who thrives on the shop floor and motivates others
• Strong organisational and communication skills
• Passionate about customer service and hitting targets
• Proactive and eager to develop into a future Store Manager

Why Join Us?

• Competitive salary - up to £30,000
• Fast-paced, exciting environment with genuine career progression
• Be part of a business that's expanding rapidly across the UK
• Make your mark and grow with a team that values people and performance

Ready to take the next step in your retail career? Apply now and be part of our Gillingham success story.